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For Companies At a Glance
- Tasks: Manage luxury residential buildings and ensure top-notch service for residents.
- Company: Prestigious property management firm in the heart of Mayfair.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Join a dynamic team and make a difference in high-end property management.
- Qualifications: Experience in residential property management and strong stakeholder skills.
- Other info: Exciting opportunity to work with heritage properties and develop professionally.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Mayfair, London
£55,000 – £65,000 (DOE)
Monday–Friday | On-site (5 days per week)
We are recruiting for an experienced Residential Estates Manager to oversee a prestigious high-end residential portfolio based in Mayfair. The portfolio consists of prime, luxury buildings, including a number of listed and heritage properties, requiring a professional and service-led approach.
This is a client-facing role suited to someone with strong block and residential property management experience, combined with a working knowledge of facilities management and building operations.
Key Responsibilities:- Manage a portfolio of premium residential buildings in Mayfair, ensuring high standards of service and presentation
- Act as the main point of contact and escalation point for residents and stakeholders within your patch
- Handle day-to-day tenant and communal area issues, ensuring prompt and professional resolution
- Liaise with contractors and service providers to deliver planned and reactive maintenance
- Work closely with Facilities Managers, Building Managers, General Managers, and other Property Managers across the wider estate
- Manage and control service charge budgets, including setting, monitoring, and reconciling expenditure
- Raise service charge demands and support budget preparation and year-end reconciliations
- Oversee compliance across buildings, including health & safety, fire safety, and statutory inspections
- Carry out regular site inspections and produce reports and action plans
- Support planned maintenance and minor works across the portfolio
- Ensure all activity aligns with managing agent and landlord standards and procedures
- Proven experience in residential block / property management
- Good working knowledge of facilities management and building services
- Experience managing service charge budgets and financial reporting
- Strong stakeholder and tenant management skills
- Comfortable working with contractors and managing agents
- Experience working with high-end or heritage / listed buildings is highly desirable
- Professional, well-presented, and confident in a client-facing environment
- Salary: £55,000 – £65,000 (DOE)
- Based in Mayfair
- Monday to Friday, fully site-based
- Excellent long-term career opportunity within a leading property management environment
Apply now or contact us for a confidential discussion.
Residential Estates Manager (Block / Property Management) in Westminster employer: Invictus Group
Contact Detail:
Invictus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Estates Manager (Block / Property Management) in Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management scene. Attend industry events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, make sure to highlight your experience with high-end properties and your knack for managing service charge budgets. Tailor your conversations to showcase how your skills align perfectly with their needs.
✨Tip Number 3
Be proactive! If you see a property management company that excites you, don’t wait for them to post a job. Reach out directly through our website and express your interest. A well-timed email can set you apart from the crowd and show your enthusiasm for the role.
✨Tip Number 4
Prepare for those tricky questions! Brush up on common interview questions related to block management and facilities operations. Think about specific examples from your past experiences that demonstrate your problem-solving skills and ability to handle tenant issues effectively.
We think you need these skills to ace Residential Estates Manager (Block / Property Management) in Westminster
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what we're looking for in a Residential Estates Manager and how your experience aligns with our needs.
Tailor Your CV: When crafting your CV, tailor it to highlight your relevant experience in residential block management and facilities management. We love seeing specific examples of how you've handled similar responsibilities in the past!
Craft a Personal Cover Letter: Don't skip the cover letter! Use it to showcase your personality and explain why you're the perfect fit for this role. We appreciate a personal touch that reflects your enthusiasm for working with high-end properties.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Invictus Group
✨Know Your Portfolio
Before the interview, take some time to research the types of properties you’ll be managing. Familiarise yourself with high-end residential buildings and any listed or heritage properties. This will show your potential employer that you understand the unique challenges and standards required in this role.
✨Showcase Your Client-Facing Skills
Since this is a client-facing role, prepare examples of how you've successfully managed relationships with residents and stakeholders in the past. Think about specific situations where you resolved issues or improved service delivery, as these anecdotes will highlight your experience and professionalism.
✨Budget Management Know-How
Brush up on your knowledge of service charge budgets and financial reporting. Be ready to discuss your experience in setting, monitoring, and reconciling budgets. You might even want to bring along a sample report or two to demonstrate your expertise in this area.
✨Prepare for Compliance Questions
Given the importance of compliance in property management, expect questions related to health & safety, fire safety, and statutory inspections. Prepare to discuss how you've ensured compliance in previous roles and any relevant procedures you’ve implemented to maintain high standards.
