At a Glance
- Tasks: Lead and manage Facilities Management services across a diverse commercial estate portfolio.
- Company: Dynamic property management company with a focus on operational excellence.
- Benefits: Competitive salary, career progression, and a supportive leadership team.
- Other info: Opportunity to drive service improvements and work on major refurbishment projects.
- Why this job: Make a real impact in a high-profile role with significant operational responsibility.
- Qualifications: Experience in multi-site FM operations and strong leadership skills required.
The predicted salary is between 65000 - 70000 £ per year.
Location: Wembley, North West London
Salary: £65,000 - £70,000 depending on experience
Job Type: Permanent
About the Role:
We are seeking an experienced Senior Facilities Manager to lead the operational delivery of Facilities Management services across a diverse multi-site commercial estate portfolio. This is a senior leadership position responsible for ensuring the effective management of Hard and Soft FM services, contractor performance, compliance, estate standards and operational excellence across multiple sites.
Working closely with the Head of Service, you will provide operational leadership across the wider FM function, overseeing facilities operations, project coordination, contractor management and shared service resources. This role offers the opportunity to make a significant impact within a fast-paced commercial landlord environment, driving continuous improvement while ensuring safe, compliant and efficient estate operations.
Key Responsibilities:
- Lead the operational delivery of Hard and Soft FM services across a multi-site commercial estate portfolio, ensuring high standards of service, safety and performance.
- Oversee planned and reactive maintenance, ensuring operational continuity and effective resolution of service issues across all sites.
- Manage FM contractors and in-house teams, monitoring performance against KPIs, SLAs and service standards while driving continuous improvement.
- Take ownership of health, safety and compliance across the estate, including RAMS, permits to work, audits and corrective actions.
- Coordinate operational activity across live environments, working closely with the Projects Manager to manage refurbishments, capital works and infrastructure projects with minimal disruption.
- Control operational expenditure and support effective budget management across FM services and contractor spend.
- Drive service improvements, identifying risks, inefficiencies and opportunities to enhance estate operations.
- Build strong relationships with occupiers, contractors and stakeholders to support effective communication and service delivery across the estate.
Key Requirements:
- Proven experience managing multi-site Facilities Management operations within commercial property, estate management or landlord environments.
- Strong leadership experience across both Hard and Soft FM services.
- Demonstrable experience managing FM teams, contractors and outsourced service providers.
- Strong knowledge of Health & Safety legislation, compliance management and contractor control processes.
- Experience coordinating Facilities Management operations alongside refurbishment, infrastructure, lifecycle or capital projects.
- Excellent stakeholder management and communication skills.
- Experience managing operational budgets, contractor expenditure and service performance.
- Ability to operate effectively within fast-paced environments with multiple competing priorities.
- Strong organisational, problem-solving and decision-making capabilities.
- Full UK driving licence.
Desirable:
- IOSH or NEBOSH qualification.
- IWFM qualification or equivalent professional experience.
- Experience using CAFM systems.
- Experience implementing operational improvement and service transformation initiatives.
What's on Offer:
- Competitive salary and benefits package.
- Opportunity to lead Facilities Management operations across a diverse commercial estate portfolio.
- High-profile role with significant operational responsibility and autonomy.
- Exposure to major refurbishment, infrastructure and capital works programmes.
- Career progression opportunities within a growing and dynamic property environment.
- Collaborative and supportive leadership team.
- The opportunity to drive operational excellence and make a tangible impact across a large-scale commercial estate.
Senior Facilities Manager in Wembley employer: Invictus Group
Join a dynamic and supportive team as a Senior Facilities Manager in Wembley, where you will lead the operational delivery of Facilities Management services across a diverse commercial estate portfolio. With a competitive salary and a focus on career progression, this role offers the chance to make a significant impact while working in a fast-paced environment that values collaboration and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Facilities Manager in Wembley
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its FM operations. Understand their portfolio and challenges they face. This will help you tailor your answers and show that you're genuinely interested in making an impact.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've managed teams and improved service delivery in past roles. Highlighting your experience with both Hard and Soft FM services will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Facilities Manager in Wembley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Facilities Manager role. Highlight your experience in managing multi-site operations and any relevant leadership roles you've held. We want to see how your background aligns with our needs!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve improved service delivery or managed budgets effectively. This helps us see the impact you can bring to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about facilities management and how your skills make you the perfect fit for this role. We love seeing genuine enthusiasm!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Invictus Group
✨Know Your FM Basics
Make sure you brush up on your knowledge of Hard and Soft FM services. Be ready to discuss how you've managed these in previous roles, especially in multi-site environments. Highlight specific examples where you ensured high service standards and compliance.
✨Showcase Your Leadership Skills
As a Senior Facilities Manager, leadership is key. Prepare to share instances where you've successfully led teams or projects. Discuss how you’ve driven performance improvements and managed contractor relationships, focusing on KPIs and SLAs.
✨Health & Safety Know-How
Familiarise yourself with Health & Safety legislation relevant to facilities management. Be prepared to talk about your experience with RAMS, audits, and compliance management. This will show that you take safety seriously and can handle the responsibilities of the role.
✨Budget Management Brilliance
Be ready to discuss your experience with managing operational budgets and contractor expenditure. Share examples of how you've controlled costs while maintaining service quality. This will demonstrate your financial acumen and ability to drive operational excellence.
