At a Glance
- Tasks: Manage a flagship account in Building Services, ensuring top-notch service delivery and client satisfaction.
- Company: Dynamic company in the Facilities Management sector with a focus on higher education.
- Benefits: Competitive salary up to £75,000 plus an attractive package.
- Other info: Opportunity to oversee a £4 million P+L portfolio and drive operational excellence.
- Why this job: Lead engineering teams and make a real impact in a fast-paced environment.
- Qualifications: Experience in Account Management or Senior Contract Management within Building Services/FM.
The predicted salary is between 75000 - 75000 £ per year.
I’m currently recruiting for an Account Manager opportunity within Building Services / Facilities Management, overseeing a large static site within the Higher Education sector. This is an excellent opportunity for an experienced and commercially driven professional to take ownership of a flagship account with full responsibility for operational delivery, client relationships and financial performance.
The successful candidate will oversee a large on-site engineering operation with responsibility for a portfolio generating approximately £4 million P+L, ensuring high standards of service delivery, compliance and client satisfaction across the site. The role will focus on leading engineering and operational teams, maintaining strong stakeholder relationships, driving commercial performance and ensuring all hard services are delivered safely and effectively within a busy, client-facing environment.
Ideal for candidates with:
- Previous Account Manager or Senior Contract Manager experience within Building Services/FM
- Strong understanding of M&E maintenance operations within large commercial environments
- Experience managing large static sites or critical environments
- Proven experience managing P+L responsibility circa £4m+
- Strong commercial awareness and WIP management experience
- Experience managing engineers, subcontractors and operational teams
- Excellent client-facing and stakeholder management skills
- Strong understanding of compliance, H&S and service delivery standards
- Ability to lead teams and drive operational performance within a fast-paced environment
We’re looking for someone who is commercially focused, customer centric and operationally strong — someone capable of managing a flagship higher education contract while maintaining exceptional service standards and long-term client relationships.
If you’re interested — or know someone who could be a great fit — feel free to get in touch directly.
Account Manager in Watford employer: Invictus Group
As an Account Manager in Building Services at our Watford location, you will join a dynamic team dedicated to excellence in the Higher Education sector. We pride ourselves on fostering a collaborative work culture that prioritises employee growth and development, offering competitive packages and opportunities to lead significant projects. With a focus on operational performance and client satisfaction, we provide a rewarding environment where your contributions directly impact our success.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the Building Services and FM sectors. Attend industry events or webinars to meet potential employers and showcase your expertise in managing large static sites.
✨Tip Number 2
Prepare for interviews by brushing up on your P+L management skills. Be ready to discuss how you've driven commercial performance in previous roles, especially in environments similar to higher education.
✨Tip Number 3
Showcase your client-facing skills! During interviews, share specific examples of how you've built strong stakeholder relationships and maintained high service delivery standards in fast-paced environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Account Manager in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in Building Services and Facilities Management, especially any P+L responsibilities you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with client relationships and operational delivery, and don’t forget to show your enthusiasm for working with us at StudySmarter.
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just duties. Did you improve service delivery or enhance client satisfaction? We love to see quantifiable results that demonstrate your impact in previous positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Invictus Group
✨Know Your Numbers
As an Account Manager, you'll be handling a significant P&L. Brush up on your financial metrics and be ready to discuss how you've managed budgets in the past. Highlight specific examples where you improved financial performance or reduced costs.
✨Showcase Your Leadership Skills
This role requires strong leadership in managing teams and operations. Prepare to share stories about how you've successfully led engineering or operational teams, especially in high-pressure environments. Use examples that demonstrate your ability to motivate and drive performance.
✨Understand Compliance and Safety Standards
Given the focus on compliance and H&S, make sure you’re familiar with relevant regulations and standards in the Building Services/FM sector. Be ready to discuss how you've ensured compliance in previous roles and how you handle safety issues on-site.
✨Build Rapport with Stakeholders
Client relationships are key in this position. Think of ways you've built and maintained strong relationships with clients or stakeholders in the past. Be prepared to discuss your approach to client satisfaction and how you handle difficult conversations.
