At a Glance
- Tasks: Lead a high-profile property portfolio, ensuring exceptional management and occupier satisfaction.
- Company: Join a prestigious FTSE-listed property business in London.
- Benefits: Competitive salary, hybrid working, career development, and comprehensive benefits package.
- Other info: Collaborative culture with opportunities for professional growth.
- Why this job: Make a real impact on sustainability and customer experience in a dynamic environment.
- Qualifications: Experience in commercial property management and strong leadership skills.
The predicted salary is between 68000 - 68000 £ per year.
Location: Broadgate, Liverpool Street, London (Hybrid – 4 days office)
Salary: Up to £68,000 per annum, depending on experience
Job Type: Permanent
About the Role
We are seeking an experienced Senior Property Manager to join a prestigious commercial estate at Broadgate, Liverpool Street. This is an exciting opportunity to take responsibility for a high-profile portfolio, ensuring exceptional property management, occupier satisfaction, operational excellence and financial performance. You will play a pivotal role in maintaining the highest standards across the estate while supporting sustainability and ESG objectives.
As a senior member of the team, you will provide leadership and support to Property Managers, oversee service charge budgets, health and safety compliance, contractor performance and occupier engagement initiatives. This role is ideally suited to a commercially minded property professional who thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences within one of London's leading commercial destinations.
Key Responsibilities
- Lead and support Property Managers across the estate, providing guidance, performance management, training and professional development to ensure exceptional service delivery.
- Oversee the preparation and management of annual service charge budgets, quarterly forecasts and management accounts, ensuring accuracy and adherence to reporting deadlines.
- Build and maintain strong relationships with occupiers, clients, retail partners acting as a trusted point of contact and ensuring a first-class occupier experience.
- Proactively gather and act upon occupier feedback, identifying opportunities to enhance customer satisfaction, operational performance and asset value.
- Ensure a thorough understanding of lease obligations and service delivery requirements, maintaining compliance with landlord and tenant responsibilities.
- Act as the Responsible Person during emergency situations, ensuring robust incident management procedures, risk assessments and business continuity plans are maintained and communicated effectively.
- Oversee all health, safety and compliance activities across the portfolio, ensuring properties operate in line with legislative requirements, company policies and industry best practice.
- Manage service partners and contractors, ensuring contracts are delivered effectively, safely and in line with agreed performance standards.
- Work closely with occupier engagement teams, facilities management and operational stakeholders to support flexible workspace and customer-focused initiatives where applicable.
- Champion sustainability and ESG objectives, driving initiatives across energy management, waste reduction, water efficiency and environmental performance.
- Provide regular updates to senior leadership on operational performance, occupier engagement, financial matters and any significant issues affecting the portfolio.
- Conduct regular property inspections and ensure the estate continues to meet the highest standards of presentation, service and placemaking.
Key Requirements
- Proven experience within commercial property management, ideally managing high-profile, multi-let office or mixed-use assets.
- Strong service charge budgeting, financial management and reporting experience.
- Excellent understanding of landlord and tenant legislation, lease interpretation and occupier management.
- Demonstrable experience managing health & safety, compliance and operational risk within commercial properties.
- Experience managing contractors, service partners and outsourced service delivery teams.
- Strong leadership and people management skills, with experience developing and supporting high-performing teams.
- Highly organised, methodical and detail-oriented with the ability to manage multiple priorities effectively.
- Strong IT skills, including Microsoft Office and property management systems.
- IOSH, NEBOSH, MRICS or other relevant property qualifications would be advantageous.
What's on Offer
- Salary up to £68,000 per annum, depending on experience.
- Hybrid working arrangement with 4 days per week based at Broadgate.
- Opportunity to manage one of London's most prestigious and innovative commercial estates.
- Exposure to a market-leading property portfolio with a strong focus on placemaking, sustainability and occupier experience.
- Career development opportunities within a highly respected FTSE-listed property business.
- Collaborative, inclusive and people-focused culture.
- Comprehensive benefits package, including pension, bonus and wellbeing initiatives.
- The opportunity to make a genuine impact within a business committed to creating outstanding places people prefer.
Senior Property Manager employer: Invictus Group
Join a prestigious FTSE-listed property business as a Senior Property Manager at Broadgate, Liverpool Street, where you will manage a high-profile portfolio in one of London's leading commercial destinations. Enjoy a hybrid working model, a competitive salary of up to £68,000, and a collaborative culture that prioritises employee growth and sustainability initiatives. With comprehensive benefits and the chance to make a meaningful impact, this role offers an exceptional opportunity for those passionate about delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to property management and sustainability, so you can show how your experience aligns with their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in managing service charge budgets and occupier engagement can benefit their portfolio. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Property Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Senior Property Manager role. Highlight your achievements in property management, budgeting, and team leadership to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about property management and how your experience aligns with our values at StudySmarter. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your past roles, focus on quantifiable achievements. Did you improve occupier satisfaction or manage a successful project? We love numbers and results, so make sure to include them!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Invictus Group
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly research the portfolio you'll be managing. Understand the key properties, their unique features, and any recent developments. This will not only show your enthusiasm but also help you discuss how you can enhance occupier satisfaction and operational performance.
✨Demonstrate Financial Acumen
Since financial management is crucial for this role, brush up on your service charge budgeting and reporting skills. Be prepared to discuss your experience with financial oversight and how you've successfully managed budgets in the past. Use specific examples to illustrate your expertise.
✨Showcase Your Leadership Skills
As a Senior Property Manager, you'll be leading a team. Think of examples where you've successfully guided and developed others. Highlight your approach to performance management and training, and how you've fostered a high-performing team culture in previous roles.
✨Emphasise Your Commitment to Sustainability
With a focus on sustainability and ESG objectives, be ready to discuss your experience in driving initiatives related to energy management, waste reduction, and environmental performance. Share specific projects or strategies you've implemented that align with these goals, showcasing your passion for creating outstanding places.
