At a Glance
- Tasks: Coordinate hard services and stakeholders to deliver top-notch service to clients.
- Company: Dynamic facilities management company focused on collaboration and efficiency.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a supportive team with a focus on sustainability and innovation.
- Why this job: Be the key contact for clients and make a real difference in service delivery.
- Qualifications: Strong relationship management skills and experience in facilities coordination.
The predicted salary is between 40000 - 50000 £ per year.
Job Purpose: To coordinate all hard services resources and stakeholders to deliver a high level of service to clients with maximum efficiency and in a safe, sustainable and collaborative manner.
Customer Relationship Management
- To build and maintain a good relationship with the customer and their staff.
- To provide regular feedback on the FM performance.
- Discuss quotations, issues, client updates, oversee quote requests.
- Develop good working relationships with the service delivery teams, as well as the customer and inter-customer divisions.
- Act as single point of contact for all site Facilities Coordination and communication.
Commercial, Finance
Senior Account Manager- FM employer: Invictus Group
Invictus Group is an excellent employer, offering a supportive work culture that values strong customer service and attention to detail. Employees benefit from competitive pay, a structured Monday to Friday schedule, and the opportunity to enhance their skills in a dynamic corporate environment in Church Stretton, making it an ideal place for those seeking meaningful and rewarding employment.
We think you need these skills to ace Senior Account Manager- FM
Customer Relationship Management
Stakeholder Coordination
Service Delivery Management
Communication Skills
Problem-Solving Skills
Quotations Management
Interpersonal Skills
