At a Glance
- Tasks: Welcome visitors, manage bookings, and keep the front of house tidy.
- Company: Join a world-leading service provider with a global presence.
- Benefits: Earn £17.00 per hour with flexible part-time hours.
- Other info: Immediate start available; driving is required due to location.
- Why this job: Perfect for those who love interacting with people and thrive in a dynamic environment.
- Qualifications: Customer service experience and excellent communication skills are a must.
- Part Time Receptionist/Concierge - Bracknell - Long Term Temporary (Immediate Start)
- Hours of Work: Mon - Thurs 11:45am - 4:45pm
- Hourly Pay Rate: £17.00p/h Via Umbrella
A World Leading Service Provider who operates on an International scale is seeking an experienced Part Time Receptionist/Concierge based in the Bracknell area on a Long Term Contract.
The successful candidate would ideally need to be very client facing and has good experience working in a FOH environment.
Key Responsibilities include
- Welcoming all staff and visitors and act as host to create excellent relationships with the customers (To make refreshments as and when required)
- Management of the staff car parking and visitor spaces.
- Arrange all business lunches, conference room bookings and conference calls dial in
- Ensure the front of house is kept tidy and regular checks of visitor washrooms.
- Manage all incoming and outgoing post, parcels and couriers
- Welcome delivery drivers and couriers.
- Sign for parcels and place in post room for recipient to collect (keep records).
- Keep the telephone listings up to date at all times and liaise daily with the Service Centre to ensure the telephone and Contract lists are up to date so they can receive incoming calls.
- To answer internal calls only.
- Administration duties for the Service Centre and the Finance Teams (or any other department upon the request of your manager).
- To keep all Front of House Literature up to date and tidy
The successful candidate must be able to demonstrate the following
- Due to where the site is based the successful candidate will need to drive to site as there is no public transport to get close.
- Customer Service and Front of House experience and Concierge is required.
- Excellent communication (face to face, telephone and written)
- Well presented with excellent attention to detail.
- Extremely organised individual.
If this role would be of any interest or you know someone that might be of interest then please do apply below
Part Time Receptionist/Concierge employer: Invictus Group
Invictus Group is an excellent employer, offering a supportive work culture that values strong customer service and attention to detail. Employees benefit from competitive pay, a structured Monday to Friday schedule, and the opportunity to enhance their skills in a dynamic corporate environment in Church Stretton, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Receptionist/Concierge
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Invictus Group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Invictus Group and let us see your personality shine through!
We think you need these skills to ace Part Time Receptionist/Concierge
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Invictus Group.
Get Familiar with Our Brand:Before applying, take some time to learn about Invictus Group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Invictus Group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Invictus Group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Invictus Group will surely appreciate.
