At a Glance
- Tasks: Lead integrated facilities management services and ensure exceptional service delivery.
- Company: Join a leading facilities management organisation with a focus on education.
- Benefits: Up to £65,000 salary, car allowance, annual bonus, and career development.
- Other info: Opportunity for long-term career progression in a multi-site setting.
- Why this job: Make a real impact in a dynamic environment while advancing your career.
- Qualifications: Experience in contract management and strong leadership skills required.
Contract Manager
Location: Luton Salary: Up to £65,000 + Car Allowance + Bonus + Excellent Benefits Job Type: Full-Time | Permanent
An exciting opportunity has arisen for an experienced Contract Manager to join a leading facilities management organisation, overseeing the delivery of integrated FM services across a prestigious, multi-site education portfolio.
This is a fantastic opportunity for a commercially focused and client-facing FM professional who has a proven track record of leading teams, managing contracts and delivering exceptional service standards within a complex operational environment.
The Role
As Contract Manager, you will take full responsibility for the operational, commercial and financial performance of the contract, ensuring service excellence, statutory compliance and a first-class customer experience.
You will lead multidisciplinary teams, manage key stakeholder relationships and drive continuous improvement across the portfolio.
Key Responsibilities
- Lead the delivery of integrated facilities management services across a multi-site estate.
- Manage the overall operational and commercial performance of the contract.
- Build and maintain strong relationships with senior client stakeholders, acting as the primary point of contact.
- Lead, motivate and develop on-site teams, creating a high-performing and customer-focused culture.
- Ensure all contractual KPIs, SLAs and compliance requirements are consistently achieved.
- Hold responsibility for contract budgets, forecasting, financial reporting and cost control.
- Manage supplier and subcontractor performance to ensure service quality and value for money.
- Drive continuous improvement initiatives, identifying opportunities to enhance service delivery and operational efficiency.
- Ensure full compliance with health & safety legislation, statutory requirements and company governance.
- Produce regular operational and financial reports and lead client review meetings.
About You
- Previous experience as a Contract Manager, Account Manager or Senior Facilities Manager within an Integrated Facilities Management environment.
- Strong leadership experience managing multidisciplinary teams across Hard and Soft FM services.
- Commercially astute, with experience managing budgets, P&L and contract performance.
- Excellent client relationship and stakeholder management skills.
- Strong knowledge of health & safety, statutory compliance and operational governance.
- Experience working within complex, multi-site environments.
- Excellent communication, organisational and problem-solving skills.
- Full UK driving licence.
What's on Offer
- Salary up to £65,000
- Car allowance
- Annual bonus
- Ongoing training and career development
- Opportunity to join one of the UK's leading facilities management organisations with genuine long-term career progression.
If you are an experienced facilities management professional looking to take the next step in your career and manage a high-profile contract within a dynamic environment, we would love to hear from you
