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For Companies At a Glance
- Tasks: Lead a team, manage operations, and enhance staff training and retention.
- Company: A top service management firm in Greater London with a focus on team growth.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Shape careers while ensuring high service standards in a dynamic setting.
- Qualifications: Proven experience in team management and operational improvement.
The predicted salary is between 43200 - 72000 £ per year.
A leading service management firm in Greater London is seeking a team manager to oversee day-to-day operations, ensure staff training, and improve retention. The ideal candidate will collaborate with the management team, produce management reports, and support a safe working environment. You will guide team members in their careers while maintaining high service level targets. Experience in team management and operational improvement is essential for success in this role.
Service Desk Manager & Team Growth Leader in London employer: Invictus Group
Contact Detail:
Invictus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Manager & Team Growth Leader in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the service management field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase how you can contribute to their team and improve retention.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and improved operations in the past. This will demonstrate your capability as a Service Desk Manager and Team Growth Leader.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can give you an edge over other candidates.
We think you need these skills to ace Service Desk Manager & Team Growth Leader in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Desk Manager role. Highlight your team management experience and any operational improvements you've implemented in previous positions.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and improved service levels, and don’t forget to mention your passion for staff training and retention.
Showcase Your Leadership Style: In your application, let us know about your leadership style and how you support team members in their career growth. We want to see how you can guide our team while maintaining high service level targets.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Invictus Group
✨Know Your Stuff
Make sure you understand the ins and outs of service management. Brush up on your knowledge about team management, operational improvement, and staff training. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you improved retention or guided team members in their careers. This will demonstrate your capability as a Service Desk Manager and Team Growth Leader.
✨Be Ready with Management Reports
Since producing management reports is part of the job, be prepared to discuss how you’ve handled reporting in previous roles. Bring along any relevant examples or metrics that highlight your ability to analyse data and make informed decisions.
✨Emphasise a Safe Working Environment
Discuss your approach to maintaining a safe working environment. Share any initiatives you've implemented in the past to ensure safety and well-being in the workplace. This shows that you care about your team's welfare, which is crucial for this position.
