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- Tasks: Prepare and manage meeting spaces, ensuring top-notch hospitality for events.
- Company: Join a prestigious hospitality team known for excellence and professionalism.
- Benefits: Gain valuable experience, flexible hours, and opportunities for growth in a dynamic environment.
- Why this job: Be part of creating memorable experiences in a high-end setting while honing your skills.
- Qualifications: Experience in hospitality and strong communication skills are essential.
- Other info: Fast-paced role with a focus on teamwork and customer satisfaction.
The predicted salary is between 800 - 1400 £ per month.
What You’ll Do:
- Schedule and prepare meeting and conference rooms to exact specifications, including complex room setups and the securing of necessary technological equipment.
- Arrange for the movement of furniture and equipment to facilitate various-sized group functions and events.
- Execute the efficient "tear down" of rooms following events, ensuring spaces are reset and returned to a pristine, 5-star condition.
- Oversee the placement and presentation of catering orders, ensuring food and beverage layouts meet high-end hospitality standards.
- Monitor meeting functions to provide "clear-as-you-go" service, maintaining a clean and professional environment throughout the day.
- Provide general support for hospitality services, including the coordination of supplies required for guest comfort.
- Proactively identify and request housekeeping or building services to ensure the facility remains in top-tier condition.
- Adhere strictly to property-specific security and emergency procedures to ensure the safety of all individuals in the building.
- Assist management and the Coordination team with administrative tasks and service request logging as required.
What You’ll Need:
- Proven job-related experience in a hospitality, portage, or back-of-house role, ideally within a high-pressure blue-chip or 5-star environment.
- A commitment to delivering own output by following defined procedures to ensure a positive impact on customer objectives.
- Strong communication skills to exchange straightforward information with the team and respond to inquiries or complaints professionally.
- Excellent organizational skills with an inquisitive mindset and the ability to track multiple statuses simultaneously.
- The ability to follow basic work routines and standards consistently while identifying appropriate approaches to solve straightforward problems.
- Working knowledge of Microsoft Office products (Word, Excel, Outlook) for tracking requests and managing communication.
Hospitality Support Associate in London employer: Invictus Group
Contact Detail:
Invictus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Support Associate in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios related to hospitality support. We can even help you with mock interviews to boost your confidence and nail that first impression.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work or experiences that highlight your organisational skills and attention to detail. We want to see how you can bring that 5-star service to life!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Hospitality Support Associate role!
We think you need these skills to ace Hospitality Support Associate in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Hospitality Support Associate role. Highlight any relevant experience in hospitality or event management, and don’t forget to mention your organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about hospitality and how your background makes you a perfect fit for our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application showcases your ability to convey information clearly. Whether it’s in your CV or cover letter, let us see how you handle straightforward exchanges and problem-solving.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Invictus Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hospitality Support Associate. Familiarise yourself with the specific tasks mentioned in the job description, like setting up meeting rooms and managing catering orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, come prepared with examples from your past experiences where you successfully managed multiple tasks or events. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly, especially in high-pressure situations.
✨Communicate Clearly and Confidently
Strong communication is key in hospitality. Practice articulating your thoughts clearly and confidently. During the interview, be sure to listen actively and respond to questions thoughtfully. This will not only showcase your communication skills but also your ability to engage with others professionally.
✨Demonstrate a Customer-Centric Mindset
The role is all about ensuring guest comfort and satisfaction. Prepare to share examples of how you've gone above and beyond for customers in previous roles. Highlight your commitment to delivering high-quality service and how you handle feedback or complaints effectively.
