Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise and coordinate hard service delivery and maintenance operations.
- Company: Dynamic company focused on delivering top-notch building services.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Why this job: Lead impactful projects and enhance customer relations in a critical workplace.
- Qualifications: Experience in hard services and strong management skills required.
- Other info: Opportunity to develop strategic contracts and ensure safe working conditions.
The predicted salary is between 36000 - 60000 £ per year.
The role of the Account Manager will be to supervise, plan, and co‐ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities.
Key Responsibilities
- Responsible for the day to day running of the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives.
- Maintain customer relations including progress meetings, site visits, and obtaining referrals.
- Managing & having accountability for the P&L and maintaining agreed profit margins.
- Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company.
- Assist in the preparation of standard operating procedures, emergency and contingency plans.
- Ensure the provision of healthy and safe working conditions and regularly review the H&S policy.
- Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re‐won on re‐tender.
Person Specification
- Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment.
- Knowledge of Hard Services is essential, qualifications at HND or higher electrical or mechanical bias is desirable.
- A qualification in health & safety (NEBOSH, IOSH) is desirable.
- Strong commercial acumen is essential, and experience of managing a P&L is preferable.
- Excellent communication and management skills are essential.
Account Manager Building Services in London employer: Invictus Group
Contact Detail:
Invictus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Building Services in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the building services industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Hard Services and P&L management. Be ready to discuss how you've successfully managed teams and projects in the past. We want to see that you can handle the operational side while keeping those profit margins in check!
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to highlight your experience in maintaining customer relations and conducting progress meetings. We love candidates who can build strong relationships and keep clients happy.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to take on the challenges of managing hard services.
We think you need these skills to ace Account Manager Building Services in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing hard services and any relevant qualifications, like HND or health & safety certifications. We want to see how your skills match what we're looking for!
Showcase Your Achievements: When writing your application, don’t just list your responsibilities. Instead, showcase your achievements! Use quantifiable results to demonstrate how you’ve successfully managed P&L or improved service delivery in previous roles. This will help us see your impact.
Be Clear and Concise: Keep your application clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point. Make it easy for us to see why you’re a great fit for the role without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Invictus Group
✨Know Your Hard Services
Make sure you brush up on your knowledge of hard services before the interview. Be ready to discuss specific examples from your past experience where you've successfully managed operations, maintenance, or projects in a similar environment.
✨Showcase Your Financial Savvy
Since managing P&L is a key responsibility, prepare to talk about your experience with financial management. Bring examples of how you've maintained profit margins and contributed to the financial success of previous contracts.
✨Demonstrate Strong Communication Skills
Communication is crucial for this role. Think of instances where you've effectively maintained customer relations or led a team. Be prepared to share how you handle progress meetings and site visits to ensure client satisfaction.
✨Highlight Health & Safety Knowledge
With health and safety being a priority, be ready to discuss your qualifications and experience in this area. If you have certifications like NEBOSH or IOSH, mention them and provide examples of how you've implemented safety policies in your previous roles.
