Operations Manager – Facilities Management
Salary: £55,000 per annum
Location: Heathrow
Job Type: Permanent
Working Hours: Monday to Friday
We are currently recruiting for an experienced Operations Manager to join a leading Facilities Management organisation, overseeing operations across a large and high-profile contract.
This is an excellent opportunity for an experienced FM professional looking to take the next step in their career and work within a complex, fast-paced environment.
The Role:
- Lead and manage day-to-day FM operations across the contract.
- Manage, motivate and support operational and engineering teams.
- Build strong working relationships with the client and key stakeholders.
- Ensure planned and reactive maintenance is delivered within agreed SLAs and KPIs.
- Oversee subcontractors and suppliers, ensuring quality and performance standards are maintained.
- Ensure all health & safety, statutory compliance and company procedures are followed.
- Monitor operational performance and identify opportunities for continuous improvement.
- Support contract reporting, budgeting and commercial performance.
- Manage issues effectively and provide proactive solutions to operational challenges.
- Drive a strong customer-focused culture across the site.
What We're Looking For:
- Proven experience in an Operations Manager, Facilities Manager or similar FM management position.
- Strong Facilities Management background within a complex or large-scale environment.
- Excellent leadership and people management skills.
- Strong understanding of health & safety, compliance and statutory requirements.
- Experience managing client relationships and multiple stakeholders.
- Commercially aware with experience managing KPIs, SLAs and budgets.
- Strong communication, organisational and problem-solving skills.
- A proactive approach with the ability to work effectively under pressure.
- Experience within a critical, aviation, transport, corporate or similarly complex environment would be advantageous.
What's On Offer:
- £55,000 salary
- Permanent position
- Monday to Friday
- Opportunity to work on a high-profile and complex FM environment
- Excellent opportunity for career development and progression
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Operations Manager in Hounslow employer: Invictus Group
Join a leading facilities management company in Kensington, London, where you will thrive as a Single Site FM Engineer. With a competitive salary of £50,000 per annum and opportunities for career development, including specialised training and overtime potential, this role offers a supportive work culture that values safety and compliance. Be part of a dynamic team dedicated to maintaining high standards while enjoying the benefits of working in a vibrant media environment.
