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- Tasks: Serve beverages, assist with event setups, and maintain hospitality areas.
- Company: Invictus Group is a leading player in the wellness and fitness services industry.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Join a dynamic team, enhance your customer service skills, and thrive in a fast-paced environment.
- Qualifications: No prior experience required; just bring enthusiasm and a commitment to excellent service.
- Other info: Entry-level position perfect for high school and college students looking to gain experience.
The predicted salary is between 24000 - 36000 £ per year.
Serve beverages for meetings and events.
Assisting with the setup of events and functions.
Assisting at events and functions.
Serving food.
Housekeeping in-hours of hospitality area and meeting rooms.
Ensuring that the client suite and meeting rooms remain in an acceptable condition throughout the day.
Ensure that any maintenance issues are reported promptly.
Working within corporate organisations.
Maintain high standards of customer focus.
- Good organisational skills.
- Excellent written and verbal skills.
- Enthusiastic and committed approach.
- Tact and diplomacy when dealing with customers, staff and suppliers.
- Ability to work under pressure and support the team respectively.
- Effective time management and priority setting.
- Confident and assertive manner.
- Self-motivated and systematic.
- Results/task orientated, attention to detail and accuracy.
- Commitment to continuous improvement.
- Ability to work as part of a team, as well as independently.
Character:
- Committed to customer service delivery.
- Reliable and committed.
- Confidential and discrete approach.
- Calm manner, able to work under pressure and with changing demands and priorities.
- Smart appearance.
Hospitality Operative employer: Invictus Group
Contact Detail:
Invictus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Operative
✨Tip Number 1
Familiarise yourself with the specific duties of a Hospitality Operative. Understanding the nuances of serving beverages, setting up events, and maintaining cleanliness will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. This role requires a calm and tactful approach, so be ready to discuss how you maintain high standards under pressure.
✨Tip Number 3
Network within the hospitality industry, especially if you know anyone working at Invictus Group or similar organisations. A referral can significantly boost your chances of landing an interview.
✨Tip Number 4
Prepare to discuss your organisational skills and time management strategies. Being able to prioritise tasks effectively is crucial in this role, so think of specific instances where you've successfully managed multiple responsibilities.
We think you need these skills to ace Hospitality Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, customer service, and event management. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills such as organisational abilities and customer focus, and provide examples of how you've demonstrated these in previous roles.
Highlight Soft Skills: Emphasise your soft skills like communication, teamwork, and the ability to work under pressure. These are crucial for a Hospitality Operative, so provide examples of how you've successfully used these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Invictus Group
✨Showcase Your Customer Service Skills
As a Hospitality Operative, your ability to deliver excellent customer service is crucial. Be prepared to share examples of how you've handled customer interactions in the past, demonstrating your tact and diplomacy.
✨Demonstrate Organisational Skills
Highlight your organisational skills during the interview. Discuss how you manage your time effectively, especially when juggling multiple tasks like serving food and setting up events. This will show that you can handle the pressures of the role.
✨Emphasise Teamwork and Independence
The role requires both teamwork and the ability to work independently. Be ready to discuss experiences where you've successfully collaborated with others, as well as instances where you've taken initiative on your own.
✨Maintain a Professional Appearance
First impressions matter, especially in hospitality. Dress smartly for your interview to reflect the professional standards expected in the role. This shows your commitment to maintaining a smart appearance in the workplace.
