At a Glance
- Tasks: Manage daily operations of soft services contracts and ensure top-notch service delivery.
- Company: Invictus Group is a leading facilities management company based in Canary Wharf, London.
- Benefits: Enjoy a competitive salary up to ÂŁ55k plus benefits, with a Monday to Friday schedule.
- Why this job: Join a dynamic team, enhance your skills, and make a real impact in facilities management.
- Qualifications: Must have IOSH certification; NEBOSH is a plus, along with strong organisational and communication skills.
- Other info: This entry-level role offers a chance to grow in a supportive environment.
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This range is provided by Invictus Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
In-House Facilities Manager
Job type: Monday to Friday, on site, 8.30am – 5pm
Location: Canary Wharf, London
Salary: Up to ÂŁ55k + benefits
The role:
The Facilities Manager will be responsible for day-to-day management of all of the “soft services” contracts including but not necessarily limited to manned guarding, reception concierge, common parts cleaning, waste management, internal and external landscaping and planting contracts, ensuring that the contracts operate safely, efficiently and cost effectively to provide an exemplary level of service to all building occupiers and tenants.
The responsibilities:
- To pro-actively manage the day-to-day operations of the soft services Contracts and agreement in place at the building
- Monitor and review the services provided by the contractors and ensure that the contractual terms of any relevant contracts are being fully met
- To establish and validate contract and supplier costs and provide these to the Building Manager for inclusion into the annual service charge budget
- Issue instructions and arrange for the raising of purchase orders in respect of services and materials necessary for the effective operation of the soft services contracts
- Attend regular site-based contractor review meetings
- Establish and manage procedures for monitoring and benchmarking supplier and contract performance
- To liaise with commercial and retail tenants and occupiers on general occupational issues
- To ensure that all relevant health and safety, statutory and best practice policies and procedures are managed and adhered where these relate to appropriate areas of responsibility
- Work with the portfolio compliance manager to ensure that the estate processes and procedures meet the relevant ISO standards to maintain ISO certification
- Monitoring of general estate condition and identification of health and safety issues or areas of improvement
- Work with the portfolio ESG manager to facilitate ESG related initiatives and processes where relevant and appropriate
Candidate specification:
- IOSH (essential)
- NEBOSH (desired)
- Excellent organisational skills
- The ability to communicate in a clear and concise manner
- Demonstrable knowledge and comprehensive understanding of facilities management
- Experience and competency in the management of ISO standards compliance and reporting
- Good understanding of financial management and accounting processes
- A strong technical understanding of commercial office building operations and services
- Full understanding and experience of setting contract KPI’s and management of contractor performance
- Knowledge and experience in health and safety management. Demonstratable skills and experience in project management
- Strong time management and delegation skills
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Facilities Manager employer: Invictus Group
Contact Detail:
Invictus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Familiarise yourself with the specific soft services mentioned in the job description, such as manned guarding and waste management. Understanding these areas will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in facilities management, especially those who have experience in commercial office settings. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with ISO standards compliance and health and safety management. Being able to articulate your understanding of these areas will set you apart from other candidates.
✨Tip Number 4
Research Invictus Group and their approach to facilities management. Tailoring your conversation to align with their values and practices can show your genuine interest in the role.
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, particularly with soft services. Include specific examples of how you've managed contracts and improved service delivery.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Facilities Manager role. Mention your understanding of health and safety regulations and your experience with ISO standards compliance.
Highlight Relevant Qualifications: Clearly list your qualifications such as IOSH and NEBOSH certifications. If you have experience in financial management or project management, make sure to emphasise this as well.
Showcase Communication Skills: Since the role requires clear communication with tenants and contractors, provide examples in your application of how you've effectively communicated in previous roles, especially in challenging situations.
How to prepare for a job interview at Invictus Group
✨Understand the Role
Make sure you have a clear understanding of the Facilities Manager role and its responsibilities. Familiarise yourself with soft services management, health and safety regulations, and ISO standards, as these are crucial for the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in facilities management, particularly any relevant projects or contracts you've managed. Highlight your skills in financial management and contractor performance monitoring, as these will be key to the role.
✨Demonstrate Communication Skills
Since the role involves liaising with tenants and contractors, practice articulating your thoughts clearly and concisely. Be ready to provide examples of how you've effectively communicated in past roles, especially in challenging situations.
✨Prepare Questions
Have a list of insightful questions ready to ask the interviewer. This could include inquiries about the company's approach to sustainability initiatives or how they measure contractor performance. It shows your interest in the role and the organisation.