At a Glance
- Tasks: Support contract managers and implement new Helpdesk processes in a dynamic office environment.
- Company: Invictus Group, a proactive and supportive team based in Essex.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Exciting opportunity to develop your career in a fast-paced environment.
- Why this job: Join a vibrant team and make a real difference in service delivery.
- Qualifications: Strong organisational skills and a proactive attitude are essential.
The predicted salary is between 25000 - 30000 £ per year.
Invictus Group is seeking a proactive administrator to support contract managers from our Essex-based office.
You will help implement new Helpdesk processes, organise the team phone system, and allocate engineer appointments across sites.
Responsibilities include monitoring the Helpdesk mailbox, ensuring 4-hour response times, handling calls, passing on queries, processing purchase orders, updating IBMS paperwork, and supporting weekly service sheets and invoicing preparation.
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Contract & Helpdesk Coordinator in Essex employer: Invictus Group
Invictus Group is an excellent employer, offering a supportive work culture that values strong customer service and attention to detail. Employees benefit from competitive pay, a structured Monday to Friday schedule, and the opportunity to enhance their skills in a dynamic corporate environment in Church Stretton, making it an ideal place for those seeking meaningful and rewarding employment.
