At a Glance
- Tasks: Support contract operations by managing attendance, timesheets, and communication with teams.
- Company: Join a dynamic company focused on innovation and teamwork.
- Benefits: Gain valuable experience, competitive pay, and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement in a supportive environment.
- Why this job: Be part of a team that drives performance and enhances client satisfaction.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 33500 - 33500 € per year.
Key Responsibilities:
- Monitor and maintain the attendance planner.
- Collate and process timesheets and expenses weekly.
- Maintain people records such as training, new starters, leavers and any changes in staff are communicated to all relevant teams (e.g. Payroll, HR, BU Coordinator).
- Communicate effectively and build/maintain relationships at all levels with internal and external customers.
- Answer calls and emails in a professional and timely manner.
- Attend and participate in any relevant training courses.
- Maintain training matrix and book relevant courses for employees.
- Attend regular role specific meetings in order to share best practice.
- Ordering and record keeping on inventory i.e. stationary, PPE, uniforms and spares.
- Attend and actively participate in customer Work Planning Meeting and support technical Staff Members with planning and scheduling works.
- Assist with compiling monthly Contract Review Pack and attend monthly meetings.
- Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs.
- Prepare and issue predefined reports, which form part of the contract and customer’s requirements both operational and financial.
- Accurately capture data on completed PPM and Reactive Tasks into the CAFM system.
- Tracking PPM and Reactive performance, receipting and invoicing.
- Familiar with daily operations and the specific scope of the contract e.g. which services are covered and which are chargeable, mobilisation, contract renewal dates etc.
- Ensure QHSE documentation is maintained and readily available using relevant systems.
- Manage CAFM system as key user on site including PPM records, reactive and reporting.
- Develop, implement and manage operational systems to drive PPM and Reactive Task performance to meet the required SLAs and KPIs set out by the contract.
- Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.
- Ensure integrity of financial transactions for contract maintain WIP(WOM), OPO’s and Debt to within agreed contractual and company defined parameters.
- Attend and actively participate in weekly finance meeting with contract Manager/Subcontractors.
- Actively complete MySupplier/Pulse sub-contractor reviews.
- Create/raise Extra Works jobs.
- Maintain Webquote system including raising quotes and housekeeping.
- Create accurate Extra Work, Projects & Maintenance POs in a timely manner.
- Regularly review and process supplier invoices.
- Raise sales invoices (complete billing) in line with company deadlines at the correct margin.
- Assist with month end financial, AIQ and client reporting and ensure deadlines are met.
- Influence P&L results.
Contract Support in East Grinstead employer: Invictus Group
As a Contract Support professional, you will thrive in a dynamic work environment that prioritises collaboration and innovation. Our company offers comprehensive training opportunities, a supportive culture that values employee input, and a commitment to maintaining a healthy work-life balance. Located in a vibrant area, we provide unique advantages such as easy access to public transport and local amenities, making it an ideal place for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Support in East Grinstead
✨Tip Number 1
Networking is key! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We can help you find opportunities that might not even be advertised!
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. We suggest practising common interview questions and tailoring your answers to highlight how your skills match the job description.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. We recommend mentioning something specific from the interview to show your genuine interest.
✨Tip Number 4
Don’t forget to apply through our website! We have a range of roles that could be perfect for you, and applying directly can sometimes give you an edge over other applicants.
We think you need these skills to ace Contract Support in East Grinstead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Support role. Highlight relevant experience, especially in managing records and communication, as these are key responsibilities for us.
Showcase Your Communication Skills:Since effective communication is crucial, give examples of how you've built relationships with customers or colleagues in previous roles. We want to see that you can handle calls and emails professionally!
Be Detail-Oriented:Attention to detail is vital for this position. When filling out your application, ensure all information is accurate and complete, especially when it comes to financial transactions and record-keeping.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Invictus Group
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities listed in the job description. Be ready to discuss how your previous experience aligns with tasks like maintaining attendance planners and processing timesheets. This shows you’re not just interested in the role, but you understand what it entails.
✨Showcase Your Communication Skills
Since effective communication is crucial for this role, prepare examples of how you've built relationships with internal and external customers in the past. Think of specific situations where your communication made a difference, whether it was through emails, calls, or meetings.
✨Demonstrate Your Organisational Skills
This position requires strong organisational abilities, so be prepared to discuss how you manage multiple tasks and priorities. Bring up any tools or systems you’ve used to keep track of projects, schedules, or inventory, as this will highlight your capability to handle the demands of the role.
✨Be Ready to Discuss Innovation
The job mentions actively identifying and implementing innovation. Think of examples where you’ve improved processes or introduced new ideas in your previous roles. This will show that you’re proactive and can contribute to enhancing performance in the contract.
