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- Tasks: Lead technical services for a major international client and drive service delivery excellence.
- Company: Dynamic company with a focus on innovation and high-profile accounts.
- Benefits: Competitive salary, senior role, and the chance to shape service delivery.
- Why this job: Make a real impact in a hands-on position with global reach.
- Qualifications: Strong technical expertise, SAP experience, and leadership skills required.
- Other info: Join a collaborative team and enhance your career in a thriving environment.
The predicted salary is between 48000 - 64000 £ per year.
We are seeking an experienced Technical Service Manager to oversee a high-profile technical account for an international client at their UK headquarters. This is a senior, hands-on role, ideal for a proactive professional with strong technical expertise and experience managing multi-disciplinary teams and service delivery.
Location: UK HQ
Salary: Up to £80,000 per year
Responsibilities:
- Manage the day-to-day delivery of technical services for a high-profile account
- Oversee contractors, service providers, and internal teams to ensure SLA compliance
- Monitor performance, budgets, and service delivery standards
- Provide technical guidance and strategic oversight for complex systems and operations
- Maintain accurate records and reports on service delivery, performance, and costs
- Drive continuous improvement initiatives to enhance efficiency and service quality
Requirements:
- Proven experience in technical account management or service management
- Strong technical knowledge in relevant systems and operations
- SAP experience essential
- Ability to lead multi-disciplinary teams and manage contractors effectively
- Excellent organizational, problem-solving, and communication skills
Benefits:
- Competitive salary up to £80,000 per year
- Senior role with responsibility for a major international account
- Hands-on, influential position with opportunity to shape service delivery
If you are a technically skilled professional with SAP experience and a track record of managing high-profile accounts, we would love to hear from you.
Technical Service Manager in City of London employer: Invictus Group
Contact Detail:
Invictus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Technical Service Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge, especially around SAP and service delivery standards. We recommend doing mock interviews with friends or using online platforms to get comfortable with common questions.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've managed multi-disciplinary teams and improved service delivery in past roles. This will help you stand out as a proactive candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are genuinely interested in joining our team.
We think you need these skills to ace Technical Service Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Service Manager role. Highlight your experience in managing technical accounts and leading multi-disciplinary teams. We want to see how your skills align with what we're looking for!
Showcase Your Technical Skills: Don’t forget to emphasise your technical expertise, especially with SAP. We’re keen on seeing how you’ve applied your knowledge in previous roles, so give us some solid examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for service delivery and how you can drive continuous improvement initiatives at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Invictus Group
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge, especially around SAP and the systems relevant to the role. Be ready to discuss specific examples of how you've managed technical accounts or delivered services in the past.
✨Showcase Your Leadership Skills
Prepare to talk about your experience leading multi-disciplinary teams. Think of situations where you successfully managed contractors and internal teams, and be ready to share how you ensured SLA compliance and service delivery standards.
✨Be Ready for Problem-Solving Questions
Expect questions that test your problem-solving abilities. Have a few scenarios in mind where you faced challenges in service delivery and how you overcame them. This will show your potential employer that you're proactive and resourceful.
✨Demonstrate Continuous Improvement Mindset
Think about ways you've driven continuous improvement initiatives in your previous roles. Be prepared to discuss how you enhanced efficiency and service quality, as this aligns perfectly with the responsibilities of the Technical Service Manager position.
