Facilities Help Desk Administrator – CAFM & Billing in Bracknell

Facilities Help Desk Administrator – CAFM & Billing in Bracknell

Bracknell Full-Time 25000 - 26000 £ / year (est.) No working from home possible
Invictus Group

At a Glance

  • Tasks: Handle queries, manage work orders, and assist team members in a dynamic environment.
  • Company: Invictus Group, a leading facilities management company in Bracknell.
  • Benefits: Competitive salary, Monday to Friday hours, and potential for permanent position.
  • Other info: Great opportunity for career growth in a fast-paced setting.
  • Why this job: Join a supportive team and develop your skills in facilities management.
  • Qualifications: Experience in FM and Helpdesk, strong organisation skills, and confidence with numbers.

The predicted salary is between 25000 - 26000 £ per year.

Invictus Group is looking for a Help Desk Administrator in Bracknell for a temporary-to-permanent position. The ideal candidate will handle telephone and email queries, manage work orders, and assist team members.

The role requires FM and Helpdesk experience, strong organisation skills, and confidence with numbers for weekly billing tasks. Candidates should be systematic and results-oriented.

Basic salary ranges from £25k to £26k per annum, working hours are Monday to Friday from 9 am to 5 pm.

Facilities Help Desk Administrator – CAFM & Billing in Bracknell employer: Invictus Group

Invictus Group is an excellent employer that values its employees by fostering a supportive work culture in Bracknell. With opportunities for professional growth and development, the company offers a competitive salary and a structured work-life balance, making it an ideal place for those seeking meaningful and rewarding employment in facilities management.

Invictus Group

Contact Details:

Invictus Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Facilities Help Desk Administrator – CAFM & Billing in Bracknell

Tip Number 1

Network like a pro! Reach out to your connections in the facilities management sector. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Brush up on your FM and Helpdesk knowledge, and be ready to showcase your organisational skills. Practise common interview questions and think of examples that highlight your experience with billing tasks.

Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.

We think you need these skills to ace Facilities Help Desk Administrator – CAFM & Billing in Bracknell

Helpdesk Experience
Facilities Management (FM) Experience
Organisation Skills
Telephone Communication
Email Communication
Work Order Management
Billing Tasks

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your FM and Helpdesk experience. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and confidence with numbers!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Facilities Help Desk Administrator role. We love seeing enthusiasm and a clear understanding of what the job entails.

Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your responses are easy to read and straight to the point. No need for fluff!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!

How to prepare for a job interview at Invictus Group

Know Your Stuff

Make sure you brush up on your facilities management and helpdesk experience. Be ready to discuss specific examples of how you've handled queries or managed work orders in the past. This will show that you’re not just familiar with the role, but that you’ve got the practical experience to back it up.

Get Organised

Since strong organisation skills are key for this role, prepare to demonstrate how you stay organised in your work. Bring along any tools or methods you use to manage tasks and priorities, and be ready to explain how they help you stay systematic and results-oriented.

Crunch Those Numbers

As billing tasks are part of the job, make sure you're comfortable discussing numbers. Brush up on basic financial concepts and be prepared to talk about any previous experience you have with billing or invoicing. This will show that you can handle the financial side of the role confidently.

Practice Makes Perfect

Before the interview, practice answering common interview questions related to helpdesk roles. You could even do a mock interview with a friend. This will help you articulate your thoughts clearly and give you the confidence to tackle any unexpected questions that might come your way.