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- Tasks: Support daily operations, conduct inspections, and liaise with tenants.
- Company: Join a dynamic team in a vibrant facilities environment.
- Benefits: Competitive salary, professional development, and a supportive work culture.
- Why this job: Be the go-to person for building operations and make a real difference.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Great opportunity for career growth in a collaborative setting.
The predicted salary is between 30000 - 42000 £ per year.
Monday to Friday 09:00 till 18:00
Previous experience in customer service and hotel hospitality desirable.
Key Responsibilities:
- Support the Facilities Manager with the day-to-day operations of the building
- Building Inspections
- Hazards (Health & Safety)
- Tenant Liaison
- Purchase orders and processing invoices (10% of the job will be this)
- Assisting in Tenant meetings recording minutes etc supporting Building Manager
- Action & Reporting through Helpdesk
- Oversight of Cleaners Engineering & Security teams (through GWS Contract Manager)
- Mail Room knowledge & cover (vacation etc)
- Responding to alarms and reporting security issues
- Assisting with office moves and other general ad-hoc projects
Desirable Qualifications and Skills:
- IOSH or other H&S qualification
- Experience working within a facilities environment
- Good IT skills
- Excellent written and spoken communications
- Professional appearance, polite courteous manner
- Ability to work under pressure
- Work pro-actively, independent and as part of a team
- Collaborative working spirit that builds effective working relationships
- The ability to multi-task effectively and prioritise workloads
- A can-do attitude using own initiative, innovative and self-motivated
- Ability to work un-supervised
- Accurate, diligent, focused and reliable
Locations
Facility Coordinator/Receptionist in Basingstoke, Hampshire employer: Invictus Group
Contact Detail:
Invictus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facility Coordinator/Receptionist in Basingstoke, Hampshire
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and work environment. This will help you tailor your responses and show that you’re a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous customer service and facilities experience can benefit the role of Facility Coordinator/Receptionist.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. A good first impression can go a long way, especially in a role that involves tenant liaison and collaboration.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in the interviewer’s mind. It shows your enthusiasm for the role and reinforces your professionalism.
We think you need these skills to ace Facility Coordinator/Receptionist in Basingstoke, Hampshire
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since previous experience in customer service is desirable, make sure to highlight any relevant roles you've had. We want to see how you’ve made customers feel valued and how you’ve handled tricky situations.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that match the job description.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to us. Mention specific responsibilities from the job description and how your past experiences relate to them.
Check Your Spelling and Grammar: We’re all about excellent communication, so make sure your application is free from typos and grammatical errors. A polished application shows us you care about the details!
How to prepare for a job interview at Invictus Group
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Facility Coordinator/Receptionist. Brush up on your knowledge of health and safety regulations, building inspections, and tenant liaison. This will show that you're not just interested in the job, but that you’re prepared to hit the ground running.
✨Showcase Your Customer Service Skills
Since previous experience in customer service is desirable, be ready to share specific examples from your past roles. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will highlight your ability to maintain a professional appearance and courteous manner, which is crucial for this role.
✨Demonstrate Your IT Proficiency
Good IT skills are essential for this position, so be prepared to discuss your experience with relevant software and tools. If you’ve handled purchase orders or processed invoices before, mention it! Showing that you can navigate technology smoothly will give you an edge.
✨Emphasise Teamwork and Initiative
This role requires a collaborative spirit and the ability to work independently. Be ready to talk about how you've successfully worked as part of a team, as well as instances where you took the initiative to solve problems. Highlighting your can-do attitude and reliability will resonate well with the interviewers.
