At a Glance
- Tasks: Manage key client accounts and ensure exceptional service delivery in building services.
- Company: Dynamic building services company located in central London.
- Benefits: Competitive salary, pension, annual leave, and professional development opportunities.
- Other info: Collaborative environment with excellent career progression opportunities.
- Why this job: Join a growing organisation and make a real impact in client relationships and operational performance.
- Qualifications: Level 3 qualification in Electrical or Mechanical Engineering and experience in account management.
Job Description – Account Manager (Building Services)
Location: Head Office – Moorgate, London Salary: £85,000 per annum Job Type: Full-time, Permanent
About the Role
We are seeking an experienced Account Manager to join our Building Services team, based at our Head Office in Moorgate.
This is a key client-facing role responsible for managing strategic accounts, ensuring exceptional service delivery, and driving operational performance across a portfolio of commercial properties.
The successful candidate will have a strong technical understanding of building services, with an electrical background preferred, although candidates with a mechanical background will also be considered.
Key Responsibilities
- Manage a portfolio of key client accounts, maintaining strong, long-term relationships.
- Act as the primary point of contact for clients, ensuring service levels are consistently achieved.
- Oversee the delivery of planned and reactive maintenance across multiple sites.
- Work closely with engineering, operations, and support teams to ensure contracts are delivered safely, efficiently, and within budget.
- Monitor KPIs, SLAs, and contractual compliance, implementing improvements where required.
- Lead regular client meetings, producing reports and presenting operational performance.
- Identify opportunities for additional works and support business growth.
- Manage financial performance, including budgets, forecasting, and cost control.
- Ensure compliance with all relevant health and safety legislation and company procedures.
- Support mobilisation of new contracts and continuous improvement initiatives.
- Candidate Requirements
Essential
- Minimum Level 3 qualification in Electrical Engineering (preferred).
- Candidates with a Level 3 Mechanical qualification and strong building services experience will also be considered.
- Demonstrable experience managing building services or FM contracts.
- Strong client relationship and stakeholder management skills.
- Commercial awareness with experience managing budgets and contract performance.
- Excellent communication and organisational skills.
- Good understanding of statutory compliance and health & safety requirements.
- Proficient in Microsoft Office and CAFM systems.
Desirable
- Experience within commercial building maintenance or facilities management.
- IOSH Managing Safely or equivalent.
- Previous experience managing large corporate or critical environment contracts.
What We Offer
- Salary of £85,000 per annum
- Company pension
- Annual leave plus bank holidays
- Professional development and training opportunities
- Career progression within a growing organisation
- Collaborative and supportive working environment
- Central London head office location in Moorgate
- Apply
If you have a strong technical background in building services, enjoy developing client relationships, and have a proven track record in contract and account management, we would welcome your application
Account Manager in Barbican employer: Invictus Group
Invictus Group is an excellent employer, offering a supportive work culture that values strong customer service and attention to detail. Employees benefit from competitive pay, a structured Monday to Friday schedule, and the opportunity to enhance their skills in a dynamic corporate environment in Church Stretton, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Barbican
✨Networking in the Right Circles
Dive into communities focused on building systems and supply engineering. Join LinkedIn groups, attend industry-specific trade shows, and don’t shy away from local meetups. These are golden opportunities to connect with industry professionals who could help you land that full-time role at places like Invictus Group.
✨Showcase Your Projects
If you've worked on any projects—big or small—related to building systems, make sure to showcase them! Creating a portfolio or a detailed case study on your approach can do wonders. It’s all about showing prospective employers, like Invictus Group, that you’ve got hands-on experience and a solid understanding of the field.
✨Leverage University Resources
Are you still connected with your university? Tap into their career services! Many universities have relationships with firms in the building systems sector and can provide leads on exclusive job openings. This could be your ticket to landing the full-time job you want.
✨Get Involved in Professional Bodies
Consider joining professional organisations related to building systems and supply engineering. These often have job boards, career development events, and networking opportunities. Engaging with these can significantly increase your visibility to firms like Invictus Group and may help you secure that full-time position sooner!
We think you need these skills to ace Account Manager in Barbican
Some tips for your application 🫡
Showcase Your Engineering Skills:In the building systems supply engineering field, make sure to highlight your technical skills in your CV. Include any relevant software certifications or engineering tools you’re proficient with. Demonstrating your ability to use industry-specific technologies can really set you apart!
Quantify Your Achievements:Employers love to see how you've made an impact in your previous roles. When detailing your work experience, try to include quantifiable achievements—like how you improved a system’s efficiency by a percentage or managed a project that saved your last company X amount. This shows you're results-driven and could help us at Invictus Group.
Tailor Your Cover Letter:Don’t just reuse the same old cover letter! Personalise it for the Account Manager role at Invictus Group. Talk about your passion for building systems and why this position excites you. We want to see your personality shine through and how you envision contributing to our team.
Include Relevant Projects:If you’ve worked on specific projects related to building systems supply engineering, don’t forget to mention them! Include any reports or case studies that showcase your problem-solving abilities and project management skills. This portfolio of work can really illustrate your expertise to us.
How to prepare for a job interview at Invictus Group
✨Know Your Technical Stuff
For a role in building systems supply engineering, make sure you're clued up about the latest technologies and tools in the field. Brush up on your knowledge of HVAC systems, plumbing, electrical layouts, and any relevant software used in modelling or design.
✨Showcase Real Projects
Since this is a full-time position, the interviewers will be keen to see your relevant experience. Bring along a portfolio that highlights the projects you've worked on, focusing on your role and the impact you had. Be ready to discuss the challenges faced and how you overcame them.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. They may ask how you would approach a specific design challenge or troubleshoot an existing system. Think about examples from your past work where you successfully tackled problems, and be ready to articulate your thought process.
✨Understand the Industry Landscape
It's crucial to have a good grasp of the current trends affecting building systems, like sustainable engineering practices or smart technology integration. Familiarise yourself with recent advancements and be prepared to discuss how they might influence your work at Invictus Group.
