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- Tasks: Lead client relationships and drive performance in a dynamic account management role.
- Company: Acorn Engineering, a leader in building services with a people-first culture.
- Benefits: Competitive salary of £80-90K plus an attractive package.
- Why this job: Make a real impact by leading teams and ensuring exceptional service delivery.
- Qualifications: Proven leadership experience in M&E maintenance and strong financial management skills.
- Other info: Join a collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 64000 - 96000 £ per year.
Acorn Engineering is seeking a dynamic and strategic Account Director to lead client relationships and drive the performance of our contract portfolio. This senior leadership role is pivotal in ensuring exceptional service delivery, operational excellence, and sustained account growth.
The Account Director is responsible for leading client relationships, ensuring exceptional service delivery, and driving the performance and growth of assigned accounts. This role provides strategic leadership across a portfolio of contracts, overseeing operational delivery, financial performance, and customer satisfaction. Working closely with senior management and other business units, the Account Director ensures that Acorn Engineering’s standards of quality, compliance, and professionalism are consistently met.
As a key ambassador of Acorn’s purpose — Building Trust — the Account Director will demonstrate integrity, empathy, and a people-first mindset, ensuring that our culture continues to thrive as we grow.
Responsibilities- Develop and execute account strategies aligned with business goals
- Lead Contract Managers and operational teams to deliver service excellence
- Ensure high-quality M&E maintenance services and project delivery
- Build trusted client relationships and manage strategic engagement
- Take ownership of financial performance, including revenue and margin
- Identify growth opportunities and support business development initiatives
- Recruit, coach, and develop high-performing teams
- Promote a culture of collaboration, safety, and continuous improvement
We are looking for a proactive and conscientious leader with excellent interpersonal and communication skills. The ideal candidate will be commercially minded, results-driven, and confident in managing complex client portfolios.
Knowledge, Skills & Experience- Proven success in a senior leadership role within M&E maintenance or facilities management
- Strong understanding of HVAC, electrical, plumbing, and fire systems
- Experience in financial management and P&L accountability
- Excellent stakeholder and client relationship management
- Proficient in CAFM systems (Concept Evolution preferred) and Microsoft Office
- Strategic thinker with a calm, professional approach
Account Director- Building Services employer: Invictus Group
Contact Detail:
Invictus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director- Building Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Account Director role. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Prepare for interviews by researching Acorn Engineering thoroughly. Understand their values, recent projects, and challenges they face in the M&E maintenance sector. This will help you tailor your responses and show that you’re genuinely interested in the company.
✨Tip Number 3
Practice your pitch! Be ready to articulate your leadership style and how you’ve successfully managed teams and client relationships in the past. Use specific examples to demonstrate your strategic thinking and results-driven approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Account Director- Building Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Director role. Highlight your experience in managing teams and client relationships, and don’t forget to showcase your technical background in M&E maintenance. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Acorn Engineering. Share specific examples of your leadership style and how you've driven performance in previous roles. We love a good story!
Showcase Your Achievements: When filling out your application, make sure to highlight your key achievements. Whether it's improving client satisfaction or increasing revenue, we want to know how you've made an impact in your previous positions. Numbers speak volumes!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Acorn Engineering!
How to prepare for a job interview at Invictus Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around HVAC, electrical, plumbing, and fire systems. Being able to discuss these areas confidently will show that you’re not just a people person but also technically savvy.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you managed contract managers or improved service delivery. This will demonstrate your capability to lead and inspire others.
✨Understand the Business Goals
Familiarise yourself with Acorn Engineering’s objectives and how the Account Director role aligns with them. Be ready to discuss how you would develop and execute account strategies that support these goals.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your excellent interpersonal skills to engage them in conversation, showing that you can foster trusted client relationships and manage strategic engagement effectively.
