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- Tasks: Lead the design and delivery of the accreditation system for the Invictus Games Birmingham 2027.
- Company: Join a charity founded by Prince Harry, dedicated to supporting Wounded, Injured, and Sick service personnel.
- Benefits: Be part of a meaningful event that creates lasting social impact and recovery opportunities.
- Other info: Dynamic role with opportunities to work in a fast-paced, collaborative environment.
- Why this job: Make a difference in the lives of competitors while managing a critical operational area.
- Qualifications: Experience in major event delivery and strong skills in data management and stakeholder communication.
The predicted salary is between 40000 - 50000 £ per year.
Invictus UK 2027 is a charity and delivery organisation for Invictus Games Birmingham 2027, taking place in July 2027 at the National Exhibition Centre (NEC) and Sandwell Aquatics Centre. Founded by The Duke of Sussex, Prince Harry, in 2014, the Invictus Games uses adaptive sport to support the recovery of Wounded, Injured, and Sick (WIS) service personnel and veterans.
Birmingham 2027 will bring together 550 competitors from over 25 nations across 12 sports, including Archery, Athletics, Cycling, Esports, Indoor Rowing, Laser Run, Pickleball, Powerlifting, Sitting Volleyball, Swimming, Wheelchair Basketball, and Wheelchair Rugby. The Games are about more than competition. Success is measured in every step forward, every challenge faced, every barrier overcome. Every throw, stride, and lift is a victory.
Our mission is to celebrate the unconquered spirit of WIS service personnel and veterans, deliver an outstanding Games, and create lasting social impact across Birmingham and the Midlands. Through our Impact Programme, we will create recovery opportunities for thousands of WIS and their families, while delivering long-term benefits for Birmingham and the West Midlands.
Role Summary: We are seeking an experienced and detail-driven Accreditation & Registration Manager to lead one of the most critical operational workstreams for the Invictus Games Birmingham 2027. Reporting to the Operations Director and Deputy Director for Partners and Participating Nations, you will lead the end-to-end design, delivery, and control of the Games registration and accreditation system. This includes overseeing planning, data management, system delivery, and Games-time operations for all accredited client groups.
Key Duties and Responsibilities:
- Registration & Accreditation Delivery: Lead the end-to-end delivery of a comprehensive accreditation and registration system for all Games client groups, including competitors, families and friends, staff, volunteers, media, contractors, and protocol guests. Ensure a secure, efficient, and user-friendly accreditation process that meets the operational demands of a major international multi-sport event. Oversee Games-time accreditation operations, ensuring a smooth, risk-managed, and accessible system supported by trained volunteer teams.
- Data, Systems & Technology Management: Drive the collection and management of key accreditation data via Smartsheet and associated systems. Ensure effective data flow between functional areas, venues, and delivery partners. Lead on system integrity, data accuracy, and governance across the accreditation lifecycle.
- Procurement & Equipment Delivery: Lead procurement of all accreditation-related assets and hardware for Games venues, including accreditation passes, printers, scanners, and associated equipment. Ensure all systems and equipment are fit for purpose, scalable, and aligned with operational requirements.
- Stakeholder & Partner Management: Lead the relationship with Populous, ensuring delivery against agreed timelines, standards, and operational requirements. Work closely with functional area leads to define accreditation needs across all areas of Games delivery. Build strong, collaborative relationships with key partners, suppliers, and contractors.
- Training, Guidance & System Adoption: Lead training for the wider IG27 team and stakeholders on accreditation systems and processes. Develop clear user guidance, documentation, and operational manuals. Ensure consistent understanding and adoption of accreditation processes across all stakeholders.
- Games-Time Delivery & Operational Leadership: Lead accreditation operations during Games-time, ensuring a seamless and secure experience for all client groups. Implement efficient workflows and contingency planning to manage operational risk. Ensure a calm, responsive approach to issue resolution in a fast-paced environment.
We are seeking someone with:
- Proven experience delivering registration and accreditation systems at major international multi-sport events.
- Strong operational experience in large-scale event delivery (minimum 3 years preferred).
- Deep understanding of accreditation best practice and secure access systems.
- Advanced skills in Smartsheet and data-driven operational delivery.
- Strong stakeholder management and communication skills across complex environments.
- Ability to remain calm, decisive, and solution-focused under pressure.
- Experience working within smaller organising committees or fast-paced delivery teams is highly desirable.
Accreditation & Registration Manager in Birmingham employer: Invictus Games Birmingham 2027
Contact Detail:
Invictus Games Birmingham 2027 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accreditation & Registration Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its mission. For a role like Accreditation & Registration Manager, understanding the Invictus Games' values and goals will help you stand out and show your genuine interest.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to event management and stakeholder communication. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and contributing to an amazing cause.
We think you need these skills to ace Accreditation & Registration Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Accreditation & Registration Manager role. Highlight your relevant experience in managing registration systems and event delivery, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; give us examples of how you've used them in past roles. Whether it's managing data or leading a team, we want to see how your experience aligns with our needs for the Invictus Games.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Invictus Games Birmingham 2027
✨Know Your Stuff
Make sure you understand the ins and outs of accreditation and registration systems, especially in the context of major international events. Brush up on your knowledge about the Invictus Games and their mission, as well as the specific requirements for the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in delivering registration and accreditation systems. Be ready with examples that highlight your operational skills and how you've successfully managed large-scale events in the past.
✨Communicate Clearly
Strong communication is key, especially when dealing with stakeholders and partners. Practice articulating your thoughts clearly and concisely, and be prepared to explain complex processes in a way that’s easy to understand.
✨Stay Calm Under Pressure
The interview may involve scenario-based questions where you need to demonstrate your ability to remain calm and solution-focused under pressure. Think of examples from your past where you’ve successfully navigated challenges and how you resolved them.