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- Tasks: Lead post-sales efforts and build strong relationships with clients.
- Company: Leading application security firm based in Belfast.
- Benefits: Full-time remote work, comprehensive health and wellness benefits.
- Why this job: Join a dynamic team and make a real impact on client success.
- Qualifications: 3-4 years in Customer Success or Account Management in tech.
- Other info: Ideal for strategic thinkers with excellent communication skills.
The predicted salary is between 36000 - 60000 £ per year.
A leading application security firm in Belfast is looking for an experienced Enterprise Customer Success Manager to lead post-sales efforts and foster strong client relationships. This role requires 3-4 years of experience in Customer Success or Account Management in the tech space, with a strong emphasis on upsells and client satisfaction. Candidates should possess excellent communication skills and a strategic mindset. The position offers full-time remote work with comprehensive health and wellness benefits.
Strategic Enterprise Customer Success Manager (Remote) in Belfast employer: Invicti
Contact Detail:
Invicti Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Enterprise Customer Success Manager (Remote) in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech space and let them know you're on the hunt for a Customer Success role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly, and think about how your experience aligns with their needs. We want you to showcase your strategic mindset and upselling skills during the chat.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Remind them of your key strengths and why you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Strategic Enterprise Customer Success Manager (Remote) in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Customer Success or Account Management, especially in the tech space. We want to see how your skills align with our needs, so don’t be shy about showcasing your upselling successes and client satisfaction stories!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your strategic mindset can benefit us. Remember, we love seeing genuine enthusiasm for what we do!
Showcase Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear, concise language and structure your documents well. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at Invicti
✨Know Your Stuff
Make sure you understand the application security landscape and the specific challenges clients face. Brush up on recent trends and how they impact customer success in tech. This will show your strategic mindset and help you engage in meaningful conversations.
✨Showcase Your Experience
Prepare to discuss your previous roles in Customer Success or Account Management. Highlight specific examples where you've successfully upsold or improved client satisfaction. Use metrics to back up your claims, as numbers speak volumes in this field.
✨Practice Active Listening
During the interview, demonstrate your communication skills by actively listening to the interviewer. Ask clarifying questions and reflect on their points. This not only shows your engagement but also helps you tailor your responses to what they value most.
✨Emphasise Relationship Building
Be ready to talk about how you foster strong client relationships. Share strategies you've used to maintain long-term partnerships and ensure client success. This is crucial for a role focused on post-sales efforts, so make it a key part of your discussion.
