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For Companies At a Glance
- Tasks: Be the friendly face and voice of our practice, assisting patients daily.
- Company: Join Martello Health Centre, a dedicated healthcare provider in Dymchurch.
- Benefits: Enjoy a supportive work environment with opportunities to grow your skills.
- Why this job: Make a real impact by helping patients access vital healthcare services.
- Qualifications: No prior experience needed; just bring your positive attitude and communication skills!
- Other info: This is a fixed-term position, perfect for students looking for hands-on experience.
The predicted salary is between 24000 - 36000 £ per year.
As an Administrative Receptionist, you will provide an important role in supporting the practice team with the day-to-day running of the practice by undertaking a variety of general and clinical administration duties. You will act as the first point of contact for patients contacting the practice, and work effectively to receive, assist, and direct them in accessing the appropriate healthcare professional or service in a courteous manner ensuring confidentiality. You will provide a welcoming, friendly, and positive image to patients and visitors either in person, via email or via the telephone, portraying the practice in the highest possible professional basis.
Martello Health Centre
20 Chapel Road
Dymchurch
Romney Marsh
Kent
TN29 0TD, https://invictahealth.co.uk/ (Opens in a new tab), ihc.hr@nhs.net
08002425199
Receptionist - Fixed Term employer: Invicta Health CIC
Contact Detail:
Invicta Health CIC Recruiting Team
+448002425199
ihc.hr@nhs.net
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Fixed Term
✨Tip Number 1
Familiarize yourself with the healthcare services offered at Martello Health Centre. Understanding their specific offerings will help you engage more effectively with patients and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Being the first point of contact means you need to convey warmth and professionalism, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Research common administrative tasks in a healthcare setting. Familiarity with clinical administration duties will give you an edge and show that you're proactive about understanding the role's requirements.
✨Tip Number 4
Prepare questions to ask during the interview about the practice's approach to patient care and team dynamics. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Receptionist - Fixed Term
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Administrative Receptionist position. Understand the key responsibilities, such as providing support to the practice team and acting as the first point of contact for patients.
Tailor Your CV: Customize your CV to highlight relevant experience in administration and customer service. Emphasize any previous roles where you interacted with patients or clients, showcasing your ability to maintain confidentiality and provide a welcoming environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the practice. Mention specific skills that align with the job requirements, such as communication skills, attention to detail, and your ability to work under pressure.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial for the receptionist role.
How to prepare for a job interview at Invicta Health CIC
✨Show Your People Skills
As a receptionist, you'll be the first point of contact for patients. Make sure to highlight your ability to communicate effectively and warmly with people. Share examples of how you've handled difficult situations or provided excellent customer service in the past.
✨Demonstrate Organizational Skills
The role involves various administrative duties, so it's crucial to showcase your organizational skills. Discuss any experience you have with managing schedules, handling paperwork, or using office software to keep things running smoothly.
✨Emphasize Confidentiality
Since you'll be dealing with sensitive patient information, it's important to convey your understanding of confidentiality protocols. Be prepared to discuss how you ensure privacy and handle confidential information in your previous roles.
✨Research the Practice
Familiarize yourself with Martello Health Centre and its services before the interview. This will not only show your interest in the position but also help you answer questions more effectively and demonstrate how you can contribute to their team.
