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For Companies At a Glance
- Tasks: Provide first line support and handle customer queries in a dynamic team.
- Company: Leading financial services provider with a focus on client satisfaction.
- Benefits: Salary of £24,750, £500 sign-on bonus, and extensive training opportunities.
- Why this job: Kickstart your career in customer service with hands-on experience and support.
- Qualifications: GCSEs in English and Maths, good computer skills, and a passion for helping others.
- Other info: Join a diverse team and grow your skills in a supportive environment.
The predicted salary is between 800 - 1400 £ per month.
A leading financial services provider is seeking an Associate to join their Client Services team in Kingswood, England. This 2-year fixed term contract offers a salary of £24,750 with a £500 sign-on bonus.
The role involves:
- Providing first line support
- Handling customer queries
- Working within a diverse team
Ideal candidates will have:
- GCSEs in English and Maths
- Good computer skills
- A passion for customer service
Extensive training opportunities are also available.
Customer Services Apprentice: 2-Year FTC + Sign-On in Kingswood employer: Investment2020
Contact Detail:
Investment2020 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Apprentice: 2-Year FTC + Sign-On in Kingswood
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. It’s all about making that connection, and we want you to shine!
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face in the role. This will help you feel more confident when handling queries and show your passion for helping others.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. We can’t stress enough how valuable it is to have insider knowledge and make those connections.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to landing that awesome apprenticeship with us!
We think you need these skills to ace Customer Services Apprentice: 2-Year FTC + Sign-On in Kingswood
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences where you've gone the extra mile to assist someone, as this will really resonate with us.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your GCSEs in English and Maths, and any relevant skills or experiences that align with what we're looking for in a Customer Services Apprentice.
Be Clear and Concise: We appreciate straightforward communication. Keep your application clear and to the point, ensuring we can easily see your qualifications and enthusiasm for the role without sifting through unnecessary details.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. This way, you’ll be in the best position to join our diverse team and kickstart your career in customer service!
How to prepare for a job interview at Investment2020
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss how you would handle common customer queries and complaints. Think about examples from your past experiences that showcase your problem-solving skills and ability to stay calm under pressure.
✨Show Off Your Team Spirit
Since this role involves working within a diverse team, be prepared to talk about your teamwork experiences. Share specific instances where you collaborated with others to achieve a goal or resolve an issue. Highlighting your ability to work well with different personalities will impress the interviewers.
✨Demonstrate Your Computer Skills
Make sure you’re familiar with common software and tools used in customer service roles. If you have experience with CRM systems or any relevant technology, mention it! Being tech-savvy can set you apart from other candidates.
✨Express Your Passion for Customer Service
Let your enthusiasm shine through during the interview. Talk about why you love helping customers and how you believe great service can make a difference. This passion can resonate with the interviewers and show that you’re a great fit for their team.
