At a Glance
- Tasks: Provide first line support and handle customer queries in a dynamic team.
- Company: Leading financial services provider with a focus on client satisfaction.
- Benefits: Salary of £24,750, £500 sign-on bonus, and extensive training opportunities.
- Why this job: Kickstart your finance career with hands-on experience and professional growth.
- Qualifications: GCSEs in English and Maths, good computer skills, and a passion for customer service.
- Other info: Join a diverse team and enjoy a supportive learning environment.
The predicted salary is between 800 - 1400 £ per month.
A leading financial services provider is seeking an Associate to join their Client Services team in Kingswood, England. This 2-year fixed term contract offers a salary of £24,750 with a £500 sign-on bonus.
Responsibilities include:
- Providing first line support
- Handling customer queries
- Problem-solving within a diverse team
Candidates should have:
- GCSEs in English and Maths
- Good computer skills
- A keen interest in customer service
Apprentices will benefit from extensive training and development opportunities.
Client Services Apprentice | 2-Year Finance Career Start in Kingswood employer: Investment2020
Contact Detail:
Investment2020 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Apprentice | 2-Year Finance Career Start in Kingswood
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. It’s all about making that connection, and we want you to shine!
✨Tip Number 2
Practice your problem-solving skills! Since you'll be handling customer queries, think of examples where you've successfully resolved issues before. We love seeing real-life experiences!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. We’re all about connections!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and the team. Let’s get you started on this exciting journey!
We think you need these skills to ace Client Services Apprentice | 2-Year Finance Career Start in Kingswood
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you're excited about customer service. Share any experiences you've had that highlight your enthusiasm and skills in helping others.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your GCSEs in English and Maths, and any relevant computer skills. We want to see how you fit into our Client Services team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Investment2020
✨Know Your Stuff
Make sure you understand the basics of financial services and the role of client services. Brush up on common customer queries and how to handle them. This will show your enthusiasm and readiness to jump into the role.
✨Show Off Your Skills
Highlight your GCSEs in English and Maths during the interview. Be prepared to discuss how your computer skills can help you in this role. Give examples of how you've used these skills in past experiences, even if they’re from school projects or part-time jobs.
✨Demonstrate Problem-Solving
Think of a time when you faced a challenge and how you resolved it. This could be a tricky customer situation or a group project that went awry. Sharing a specific example will illustrate your problem-solving abilities and teamwork skills.
✨Ask Smart Questions
Prepare a few thoughtful questions about the company and the apprenticeship programme. This shows your interest and helps you gauge if the role is right for you. Ask about training opportunities or what a typical day looks like in the Client Services team.