Maintenance Supervisor Apartment Community

We are seeking a dedicated Maintenance Supervisor to join our team at Idlewild Apartments, a 215-unit affordable apartment community in Cornwall, NY. This position is responsible for overseeing the day-to-day maintenance operations of an apartment community, ensuring that all units, common areas, and amenities are well-maintained, safe, and functional. This role involves supervising maintenance staff, coordinating repairs, handling preventative maintenance, and responding to resident service requests promptly. The Maintenance Supervisor also ensures compliance with safety regulations and property management policies while maintaining high standards of property upkeep and resident satisfaction.

Key Responsibilities:

• Completes assigned work orders and preventative maintenance on the property by diagnosing the source of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Completes the “make-ready” process to prepare vacant apartment homes for new move-ins by scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.
• Schedule staffing of maintenance staff and coordinate with Community Manager.
• Train and monitor safe work practices and provide guidance to staff and scheduling training as necessary.
• Assist with the inspection of the property and all common areas daily to detect maintenance problems that require attention.
• Follow a preventative maintenance schedule.
• Perform repairs and maintenance on vacant apartments to ensure property operating conditions and appearance upon move in.
• Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders.
• Routinely competes required reporting using property management software.

Qualifications:

• 1+ years prior experience as a Maintenance Supervisor at a multi-family apartment community of 100+ units.
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members.
• Exceptional time management and problem-solving skills.
• Must be able to respond to after hour emergencies as needed and participate in on-call rotation.
• Experience and knowledge of plumbing, HVAC, and appliance repair.
• Superior customer service, attention to detail, and time management skill.
• Dynamic self-starter who enjoys working with others and excels in a fast-paced team-oriented environment.
• A positive attitude and a team player.
• Must have valid driver's license.

Eligible benefits commence on the 1st day of the month following the completion of 30 days of employment.