Retail Store Manager (American Golf)

Job Description: About the Role:As a Store Manager, your primary objective is to lead, motivate, and develop your team to maximise sales potential while exceeding customer expectations. Your role will involve:Sales and Customer Service: Ensuring the sales process is effectively delivered and maintaining high standards of customer service through regular coaching and support.Market Awareness: Staying updated on golf market trends and competitor activities to proactively suggest strategies that maintain a competitive edge.Operations Management: Ensuring compliance with all company policies and procedures, managing store P&L, and driving operational efficiency.Health & Safety Commitment: Leading all aspects of Health & Safety in the store and promoting a positive safety culture among the team.Leadership: Inspiring and coaching your team to achieve store objectives, conducting recruitment, and overseeing training and performance management. Experience And Qualifications: What You Bring:Passion for Golf and Customer Service: A deep enthusiasm for golf and a commitment to delivering exceptional service, prioritising customer needs.Leadership Skills: Proven ability to lead, motivate, and develop a team, with a focus on coaching and fostering individual growth.Sales and Retail Expertise: Demonstrated experience in retail management, with strong sales acumen and a deep understanding of retail operations.Operational Efficiency: Ability to manage store operations effectively, including compliance with policies and proficient use of retail systems like Navision.Problem-Solving Skills: Strong analytical abilities to make informed decisions based on store data and customer feedback.Excellent Communication: Strong communication and interpersonal skills, with the ability to build rapport with customers and team members.Adaptability: Organised and proactive in managing store tasks and challenges, with the flexibility to adapt to changing workloads. #J-18808-Ljbffr