At a Glance
- Tasks: Engage with guests over the phone and help them book their perfect stay.
- Company: Join Macdonald Hotels & Resorts, a leader in hospitality.
- Benefits: Earn up to £24,784.50 per year with flexible shifts and great perks.
- Other info: Work in a supportive team environment with opportunities for growth.
- Why this job: Be the friendly voice that creates memorable experiences for guests.
- Qualifications: Previous sales or customer service experience is a plus.
The predicted salary is between 28200 - 32000 £ per year.
Location: Bathgate
Hours / Days Of Work: A flexible shift pattern will be offered to cover weekend and early evening opening hours. Full time is available. Opening times are currently 0900-1900 Mon-Fri and 0900-1700 Sat & Sun.
Job Type: Full-Time
Salary: Up to £24,784.50 per year
Job Description:
- Answer incoming calls from prospective guests with a view to following through to a booking.
- Be a fountain of knowledge about locations, features, prices etc., describing the benefits and tailoring the information to each potential guest. Keeping up to date with the latest offers and promotions provided by marketing activity.
- Ensure a high level of accuracy and care when dealing with customer information.
- An element of outbound calls to existing guests adding extra value to bookings.
Experience and Qualifications:
- Experience in a similar sales or customer service role, preferably telephone based, with a passion for working to business sales forecasts.
- Computer literate with a good grasp of Microsoft Office.
- Excellent verbal and written communication.
- Proficient in English.
- Friendly and customer focused.
- Team focused but can work on own initiative.
Sales Advisor\/Customer Service in Bathgate employer: Investinwestlothian
At CAS Contract Cleaning, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and professionalism. Our employees benefit from comprehensive training and growth opportunities, ensuring they can develop their skills while contributing to a clean and safe environment across various locations in West Lothian. With a focus on health and safety, we provide our staff with the tools and resources needed to excel in their roles, making us a rewarding place to work.
