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For Companies At a Glance
- Tasks: Manage collections, resolve payment issues, and maintain customer relationships.
- Company: Dynamic finance company based in Watford with a supportive team culture.
- Benefits: Competitive salary up to £35,000 and opportunities for career growth.
- Why this job: Make a real difference by minimising aged debt and improving customer satisfaction.
- Qualifications: Experience in credit control and strong communication skills required.
- Other info: Thriving environment for those who enjoy challenges and teamwork.
The predicted salary is between 28000 - 42000 £ per year.
Up to £35,000 per annum
Watford - Office Based
Key Responsibilities:
- Managing & improving the collections of their ledger.
- Allocating cash.
- Sending copy invoices and statements.
- Monitoring the shared inbox.
- Communicate effectively with customers to resolve payment issues and disputes.
- Maintain and repair relationships with customers.
- Contribute to the team's objective of minimising the aged debt.
- Agree payment plans with customers.
- Competency using customer portals, creating clear process documentation for billing/CC.
- Liaising with other departments for smooth resolutions.
Profile:
- Solid experience in Credit Control with relevant finance experience.
- Experience working with a high-volume ledger.
- Confident with dispute resolution and providing recommendations.
- Strong communication skills.
- Strong organisation & time management skills.
- Enjoys and thrives off a challenge.
- Passionate about making a difference and delivering outcomes.
Credit Controller in Watford employer: Investigo
Contact Detail:
Investigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle disputes or improve collections. We want you to shine and show off your strong communication skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds. Plus, it shows you’re organised and genuinely interested in the role.
✨Tip Number 4
Apply through our website for the best chance at landing that credit controller gig! We’ve got loads of resources to help you ace the application process and get noticed by employers.
We think you need these skills to ace Credit Controller in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and finance. We want to see how you've managed collections and resolved disputes, so be specific about your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about credit control and how you can contribute to minimising aged debt. Keep it engaging and personal.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts well. We love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Investigo
✨Know Your Numbers
Before the interview, brush up on your credit control metrics and be ready to discuss your experience with managing high-volume ledgers. Being able to cite specific figures or improvements you've made in past roles will show that you know your stuff and can deliver results.
✨Master the Art of Communication
Since strong communication skills are key for this role, practice articulating how you've resolved payment disputes in the past. Use examples that highlight your ability to maintain relationships while being assertive about collections. This will demonstrate your confidence and capability.
✨Showcase Your Organisation Skills
Prepare to discuss how you manage your time and organise your workload, especially when dealing with multiple accounts. Bring examples of tools or methods you use to stay on top of tasks, as this will resonate well with their need for someone who thrives off a challenge.
✨Be Ready to Collaborate
Since liaising with other departments is part of the job, think of instances where you've worked cross-functionally to resolve issues. Highlight your teamwork skills and how you contribute to a collective goal, which aligns with their objective of minimising aged debt.
