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- Tasks: Manage and improve customer-facing Unified Communications services like telephony and video conferencing.
- Company: Join a leading recruitment firm focused on your success and career growth.
- Benefits: Hybrid work model, full training provided, and opportunities for continuous improvement.
- Why this job: Be at the forefront of tech innovation while enhancing communication solutions for businesses.
- Qualifications: Experience with UC networks and knowledge of TCP/IP; training available for the right candidate.
- Other info: Dynamic team environment with a focus on professional development and career advancement.
The predicted salary is between 28800 - 48000 £ per year.
The role will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing. This role will be ideal for someone who has come from a Mitel, Avaya or 8x8 background. Full training will be provided.
Knowledge and experience:
- Day to day operational performance of the UC network to agreed SLAs and KPIs.
- Changes to the UC network to meet ongoing business demands.
- Cloud Based telephony systems - Ring Central, 8x8, Avaya, Mitel.
- Delivering continuous service improvement.
- Emergency response to critical incidents.
- Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN.
- Experience of running network security.
- Proven technical experience of local area networks, internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software.
- Experience of working with third party providers of network services.
- Unified communications solution delivery and support.
- Delivering/supporting fixed line and NGN/VGN services.
- Delivering mobile technology (hardware and services).
- Video conferencing solution architecture and delivery.
- Experience of running an MDM solution.
- Technical knowledge of customer network systems.
If you are interested and looking for a new role, please apply with a copy of your CV or email.
Unified Communications Engineer in Upper Poppleton employer: Investigo
Contact Detail:
Investigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Communications Engineer in Upper Poppleton
✨Tip Number 1
Network, network, network! Get out there and connect with folks in the Unified Communications space. Attend industry events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that dream job!
✨Tip Number 2
Show off your skills! If you've got experience with Mitel, Avaya, or 8x8, make sure to highlight that in conversations. Share specific examples of how you've improved UC networks or handled critical incidents. This will help you stand out from the crowd.
✨Tip Number 3
Don’t just apply blindly! Tailor your approach for each opportunity. Research the company and their UC services, and be ready to discuss how your background fits their needs. We want to see that you’re genuinely interested in what they do.
✨Tip Number 4
Finally, apply through our website! It’s the easiest way to get your CV in front of the right people. Plus, we love seeing candidates who take the initiative to reach out directly. Let’s get you that Unified Communications Engineer role!
We think you need these skills to ace Unified Communications Engineer in Upper Poppleton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Unified Communications and any relevant technologies like Mitel or Avaya. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about Unified Communications and how your background makes you the perfect fit for this role. We love seeing personality in applications!
Showcase Relevant Experience: When detailing your work history, focus on your achievements in UC network performance and service delivery. We’re keen to see examples of how you’ve tackled challenges and improved services in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Investigo
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Unified Communications systems, especially if you've worked with Mitel, Avaya, or 8x8. Be ready to discuss specific technologies and how they relate to the role, as this will show your expertise and confidence.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've handled critical incidents in the past. Think about times when you had to respond to network issues or improve service delivery. This will highlight your ability to think on your feet and manage emergencies effectively.
✨Familiarise Yourself with SLAs and KPIs
Understand the importance of SLAs and KPIs in the context of Unified Communications. Be ready to discuss how you've met or exceeded these in previous roles, as it shows you’re results-driven and understand the operational side of the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's UC network and their future plans. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your career goals.
