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- Tasks: Manage customer-facing Unified Communications services like telephony and video conferencing.
- Company: Join a dynamic team in York, offering hybrid work options.
- Benefits: Enjoy flexible working with 2 days onsite and opportunities for continuous improvement.
- Why this job: Be part of a cutting-edge network strategy that impacts real-world communication.
- Qualifications: Experience in UC networks, cloud telephony, and network security is essential.
- Other info: Apply now to shape the future of unified communications!
The predicted salary is between 36000 - 60000 £ per year.
Unified Communications Engineer Permanent York- Hybrid – 2 days a week onsite The role will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing. This role will be ideal for someone who has come from a Mitel, Avaya or 8×8 background. Full training will be provided. Knowledge and experience: Day to day operational performance of the UC network to agreed SLAs and KPIs. Changes to the UC network to meet ongoing business demands. Cloud Based telephony systems – Ring Central, 8×8, Avaya, Mitel Delivering continuous service improvement Emergency response to critical incidents. Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN. Experience of running network security. Proven technical experience of local area networks, internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software. Experience of working with third party providers of network services. Unified communications solution delivery and support. Delivering/supporting fixed line and NGN/VGN services. Delivering mobile technology (hardware and services). Video conferencing solution architecture and delivery. Experience of running an MDM solution. Technical knowledge of customer network systems. If you are interested and looking for a new role, please apply with a copy of your CV or email (url removed) At Investigo, we make recruitment feel easy. Let’s keep this simple. We’re all about your success, as your success is our business. We are part of The IN Group, a collection of six award-winning specialist brands that supply the globe with end-to-end talent solutions. With recruitment at the core of our business, we’ve been connecting people since 2003. Data & Privacy By applying, you consent to Investigo collecting and processing your data for the purpose of recruitment and placement, in accordance with applicable data protection laws. For more information, please refer to our Privacy Notice at (url removed)
Contact Detail:
Investigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Communications Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Ring Central, Avaya, and Mitel. Being able to discuss your hands-on experience with these platforms during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Prepare to showcase your understanding of network design and strategy development. Think about examples from your past work where you contributed to or led projects that involved creating or improving UC network strategies.
✨Tip Number 3
Highlight your experience with cloud-based telephony systems and any relevant certifications you may have. This will help you stand out, especially since the role involves delivering and supporting these services.
✨Tip Number 4
Be ready to discuss your approach to incident management and service improvement. Prepare specific examples of how you've responded to critical incidents in the past and what measures you took to enhance service delivery.
We think you need these skills to ace Unified Communications Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Unified Communications, Telephony, and Video Conferencing. Use specific examples that demonstrate your knowledge of TCP/IP, LAN, WAN, and WLAN.
Craft a Strong Cover Letter: Write a cover letter that outlines your understanding of the role and how your skills align with the company's needs. Mention your experience with cloud-based telephony systems and any relevant certifications.
Showcase Technical Skills: In your application, emphasise your technical expertise in network security, local area networks, and mobile technology. Be specific about the tools and technologies you have used, such as Ring Central or Avaya.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which is crucial for a technical role.
How to prepare for a job interview at Investigo
✨Showcase Your Technical Expertise
Make sure to highlight your knowledge of TCP/IP, LAN, WAN, and WLAN during the interview. Be prepared to discuss specific projects where you've successfully implemented or managed these technologies.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've responded to critical incidents in the past. Discuss your approach to troubleshooting and how you ensure continuous service improvement in Unified Communications.
✨Familiarise Yourself with Cloud-Based Solutions
Since the role involves cloud-based telephony systems like Ring Central and Avaya, make sure you understand their functionalities. Be ready to discuss any experience you have with these platforms and how they can benefit the company.
✨Understand the Business Needs
Research the company's current Unified Communications strategy and be prepared to suggest improvements. Showing that you understand their business demands will demonstrate your commitment and strategic thinking.
