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- Tasks: Join us as a Unified Communications Engineer, managing network services like telephony and video conferencing.
- Company: We're a dynamic tech company expanding our team in York with a hybrid work model.
- Benefits: Enjoy flexible working with 2 days on-site, plus full training and development opportunities.
- Why this job: Be part of a growing team, shaping the future of communication technology with impactful projects.
- Qualifications: Ideal candidates have experience with Mitel, Avaya, or 8x8 and a solid understanding of TCP/IP networks.
- Other info: Full training provided; perfect for tech enthusiasts eager to grow in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
The role will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing.
This role will be ideal for someone who has come from a Mitel, Avaya or 8×8 background. Full training will be provided.
Knowledge and experience
- Day to day operational performance of the UC network to agreed SLAs and KPIs.
- Changes to the UC network to meet ongoing business demands.
- Cloud Based telephony systems – Ring Central, 8×8, Avaya, Mitel
- Emergency response to critical incidents.
- Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN.
- Experience of running network security.
- Proven technical experience of local area networks, internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software.
- Experience of working with third party providers of network services.
- Unified communications solution delivery and support.
- Delivering/supporting fixed line and NGN/VGN services.
- Delivering mobile technology (hardware and services).
- Video conferencing solution architecture and delivery.
- Experience of running an MDM solution.
- Technical knowledge of customer network systems.
If you are interested and looking for a new role, please apply with a copy of your CV or email emma.mayfield@investigo.co.uk
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Unified Communications Engineer employer: Investigo
Contact Detail:
Investigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Communications Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Mitel, Avaya, and 8x8. Having hands-on experience or even just a solid understanding of these platforms can set you apart during discussions.
✨Tip Number 2
Network with professionals in the Unified Communications field, especially those who have worked with cloud-based telephony systems like Ring Central. Engaging in relevant forums or LinkedIn groups can provide insights and connections that may help you land the job.
✨Tip Number 3
Prepare to discuss your experience with network security and performance metrics. Be ready to share examples of how you've met SLAs and KPIs in previous roles, as this will demonstrate your capability to manage operational performance effectively.
✨Tip Number 4
Showcase your problem-solving skills by preparing scenarios where you've successfully implemented changes to a UC network. Highlighting your ability to adapt to ongoing business demands will resonate well with the hiring team.
We think you need these skills to ace Unified Communications Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Unified Communications, Telephony, and Video Conferencing. Emphasise any work with Mitel, Avaya, or 8x8 systems, as well as your knowledge of TCP/IP and network security.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your familiarity with cloud-based telephony systems and your experience in delivering unified communications solutions. Show enthusiasm for the role and the company.
Highlight Technical Skills: In your application, clearly outline your technical skills related to local area networks, internet services, and mobile technology. Provide examples of how you've successfully managed UC networks and met SLAs and KPIs in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a technical role like this.
How to prepare for a job interview at Investigo
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with UC technologies like Mitel, Avaya, or 8x8. Highlight specific projects where you successfully implemented or managed these systems, as this will demonstrate your hands-on knowledge and problem-solving skills.
✨Understand the Company's UC Strategy
Research the company's current unified communications strategy and be ready to discuss how you can contribute to their network design and roadmap. This shows that you're not just interested in the role, but also in the company's future direction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-world scenarios, such as troubleshooting network issues or implementing changes to meet business demands. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Demonstrate Your Communication Skills
As a Unified Communications Engineer, effective communication is key. Be sure to convey your ideas clearly and concisely during the interview. This will not only reflect your technical abilities but also your capacity to work collaboratively with teams and clients.
