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- Tasks: Manage and support telephony and video conferencing solutions for customers.
- Company: Dynamic technology solutions firm based in York and North Yorkshire.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a team that shapes the future of communication technology.
- Qualifications: Experience with Mitel, Avaya, 8x8 systems, and TCP/IP networks.
- Other info: Fast-paced environment with a focus on innovation and customer satisfaction.
The predicted salary is between 28800 - 42000 £ per year.
A technology solutions firm in York and North Yorkshire is seeking a candidate experienced in customer-facing Unified Network services to manage operations and support solutions like telephony and video conferencing.
Key qualifications include proficiency with Mitel, Avaya, and 8x8 systems, as well as a thorough understanding of TCP/IP networks.
This role involves ensuring operational performance aligns with SLAs and KPIs, responding to incidents, and delivering diverse communication solutions.
UC Network Engineer - Cloud Telephony & Video Conferencing employer: Investigo
Contact Detail:
Investigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UC Network Engineer - Cloud Telephony & Video Conferencing
✨Tip Number 1
Network with industry professionals! Attend local tech meetups or online webinars related to Unified Network services. It’s a great way to make connections and learn about potential job openings that might not be advertised.
✨Tip Number 2
Showcase your skills in interviews! Be ready to discuss your experience with Mitel, Avaya, and 8x8 systems. Prepare examples of how you've tackled incidents and ensured operational performance in previous roles.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills effectively. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace UC Network Engineer - Cloud Telephony & Video Conferencing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Unified Network services, especially with Mitel, Avaya, and 8x8 systems. We want to see how your skills align with the role, so don’t be shy about showcasing your TCP/IP network knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about telephony and video conferencing solutions. We love seeing candidates who can connect their experiences to our mission, so let your personality come through!
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've responded to incidents or improved operational performance. We’re looking for candidates who can demonstrate their ability to meet SLAs and KPIs effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll make sure your application gets into the right hands!
How to prepare for a job interview at Investigo
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Mitel, Avaya, and 8x8 systems. Be ready to discuss how you've used these technologies in past roles, and think of specific examples where you’ve solved problems or improved performance.
✨Understand the SLAs and KPIs
Familiarise yourself with what SLAs and KPIs mean in the context of Unified Network services. Be prepared to explain how you’ve ensured operational performance meets these standards in previous positions.
✨Show Off Your Customer-Facing Skills
Since this role is customer-facing, think about times when you’ve successfully managed client relationships. Prepare to share stories that highlight your communication skills and ability to handle incidents effectively.
✨Brush Up on TCP/IP Knowledge
A solid understanding of TCP/IP networks is crucial for this role. Be ready to answer technical questions and possibly troubleshoot a scenario during the interview to demonstrate your expertise.
