Technical Support Manager: Lead SaaS Support & Automation

Technical Support Manager: Lead SaaS Support & Automation

Full-Time On-site
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Investigo is seeking a Technical Support Manager to lead a hybrid team in Nottingham, driving improvements in service delivery and process efficiency. The role blends hands-on technical troubleshooting with people management to enhance customer experiences.

You will work with Product, Engineering and Customer Success to resolve issues, implement automation ideas, and advance AI-assisted support while ensuring strong security practices.

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Technical Support Manager: Lead SaaS Support & Automation employer: Investigo

Join a leading organisation in the UK energy sector as a PMO Analyst, where you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. With a hybrid working model based in Solihull, you'll benefit from flexible working arrangements, comprehensive training opportunities, and a collaborative environment that encourages innovation and continuous improvement. This role not only offers a chance to contribute to impactful change initiatives but also provides a pathway for career advancement within a well-respected company committed to excellence.

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Contact Details:

Investigo Recruitment Team