At a Glance
- Tasks: Provide second-line Oracle support and resolve escalated incidents efficiently.
- Company: Join a dynamic team in a leading tech environment.
- Benefits: Remote work, flexible hours, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on innovation and career development.
- Why this job: Make a real impact by ensuring data integrity and compliance.
- Qualifications: Experience with Oracle HCM Cloud and strong SQL skills required.
The predicted salary is between 40000 - 50000 £ per year.
6 months Remote/Sheffield 2/3 days per week Inside IR35
Provide second‐line Oracle support, resolving escalated incidents efficiently.
Test and validate Oracle Fusion change requests to ensure safe deployment.
Develop and maintain OTBI reports, dashboards, and SQL extracts for accurate insights.
Ensure data integrity, security, and compliance with organisational policies.
Manage user access (roles, licences, permissions) following least‐privilege principles.
Support quarterly system updates, including testing, issue resolution, and post‐release validation.
Skills & Experience
- Strong organisational and time‐management skills with the ability to manage competing priorities.
- Confident communicator with effective stakeholder engagement skills.
- Proactive, detail‐focused, and able to perform under pressure.
- Experience resolving complex issues through cross‐team collaboration.
- Experience with Oracle HCM Cloud or similar enterprise HR systems.
- Knowledge of Oracle tools (OTBI, BI Publisher, APIs, OCI) and strong SQL skills.
- Understanding of data models, system security, and data privacy standards.
- Comfortable working in Agile or DevOps environments.
Oracle Technical support in Sheffield employer: Investigo
As an employer, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. With flexible remote working options and a strong focus on professional development, particularly in the dynamic field of Oracle support, we offer unique opportunities for growth and skill enhancement. Our Sheffield location not only provides a vibrant community but also ensures access to cutting-edge technology and resources, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Oracle Technical support in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the Oracle community or related fields. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews by brushing up on your Oracle knowledge and SQL skills. We all know how important it is to showcase your technical prowess, so practice common interview questions and scenarios related to Oracle support.
✨Tip Number 3
Don’t forget to highlight your soft skills! Being a confident communicator and having strong organisational skills are key in this role. Make sure to share examples of how you've effectively engaged with stakeholders in past experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Oracle Technical support in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Oracle HCM Cloud and any relevant tools like OTBI or SQL. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Oracle Technical Support role. Share specific examples of how you've resolved complex issues and engaged with stakeholders effectively.
Showcase Your Organisational Skills:Since strong organisational and time-management skills are key for this role, give us examples in your application that demonstrate how you’ve managed competing priorities in the past. We love a proactive approach!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Investigo
✨Know Your Oracle Stuff
Make sure you brush up on your knowledge of Oracle HCM Cloud and the tools mentioned in the job description, like OTBI and SQL. Be ready to discuss how you've used these in past roles, as this will show your technical prowess and relevance to the position.
✨Show Off Your Problem-Solving Skills
Prepare examples of complex issues you've resolved in previous jobs, especially through collaboration with other teams. This will demonstrate your ability to handle the second-line support role effectively and highlight your proactive approach to problem-solving.
✨Communicate Like a Pro
Since effective stakeholder engagement is key, practice articulating your thoughts clearly and confidently. Think about how you can explain technical concepts to non-technical stakeholders, as this will showcase your communication skills during the interview.
✨Get Organised
With strong organisational and time-management skills being crucial, come prepared with a plan for how you manage competing priorities. You might even want to share a specific example of a time when you successfully juggled multiple tasks under pressure.
