At a Glance
- Tasks: Lead global technology operations and drive operational excellence in a high-growth payments platform.
- Company: Dynamic global payments platform undergoing transformation with a focus on scalability.
- Benefits: Competitive executive compensation, strong influence, and leadership opportunities.
- Other info: Opportunity to shape best-in-class operational practices in a complex, high-throughput setting.
- Why this job: Make a significant impact on technology operations and customer trust in a fast-paced environment.
- Qualifications: Experience in enterprise-scale tech operations and proven leadership skills.
The predicted salary is between 150000 - 200000 £ per year.
Company Overview
Im partnering exclusively with a global payments platform undergoing significant transformation following recent private equity-backed activity. The business operates in high-volume, transaction-heavy environments (payments, travel, gaming-like throughput characteristics), with a strong focus on scalability and reliability.
Role Overview
As SVP Technology Operations & Cloud Services, you will take ownership of the businesses global technology operations, shaping a resilient, scalable and highly disciplined service environment that underpins the business’s continued growth. Reporting to the CTO, you will lead end-to-end operational excellence across infrastructure, cloud platforms and service management, bringing clarity, control and consistency to a complex, distributed technology estate. Leading a globally distributed leadership team, you will instil strong accountability across internal teams and managed service partners, ensuring clear ownership of service health and operational outcomes. This is a high-impact executive role, requiring both strategic thinking and hands‑on leadership, with direct influence on platform resilience, customer trust and the overall performance of the business.
Key Requirements
- Experience leading enterprise-scale global technology operations (cloud, hybrid, infrastructure)
- Proven ability to stabilise and transform operational environments
- Strong grounding in ITSM, incident and change management
- Track record managing major incidents and improving service reliability
- Experience leading large teams and third-party providers
- Ability to drive operational discipline, governance and proactive risk management
- Commercial mindset with exposure to high-growth or PE-backed environments
- Strong stakeholder presence at CTO and executive level
What you will get in return
- A competitive executive compensation package, aligned to the scale and impact of the role
- Close partnership with the CTO and executive leadership team, with strong visibility and influence
- Leadership of a large, internationally distributed organisation, with the mandate to drive meaningful change
- The chance to build and embed best-in-class operational discipline in a complex, high-throughput environment
- Exposure to a private equity-backed business, offering pace, accountability and tangible value creation
Senior Vice President of Technology employer: Investigo
As a Senior Vice President of Technology at our global payments platform in London, you will join a dynamic and transformative environment that prioritises innovation and operational excellence. We offer a competitive executive compensation package, unparalleled growth opportunities, and the chance to lead a diverse, international team while driving meaningful change in a high-volume, transaction-heavy landscape. Our culture fosters collaboration and accountability, ensuring that your contributions directly impact the business's success and resilience.
