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- Tasks: Design and implement a cutting-edge CRM platform using Microsoft Dynamics 365.
- Company: Local government organisation focused on enhancing customer engagement.
- Benefits: Competitive contract rate, flexible working arrangements, and impactful projects.
- Why this job: Shape a unified Dynamics environment and improve event experiences for the community.
- Qualifications: Proven experience with Microsoft Dynamics 365 and strong CRM architecture skills.
- Other info: Collaborative role with opportunities to influence key organisational processes.
The predicted salary is between 36000 - 60000 £ per year.
I am supporting a local government organisation looking for an experienced Microsoft Dynamics 365 Architect to design and implement a new CRM platform. With seven entities operating under one structure, this role will build a unified Dynamics environment that supports efficient customer engagement and a seamless ticketing experience for events.
Key Responsibilities:
- Lead the end to end build of Microsoft Dynamics 365 across seven organisational entities.
- Design a scalable CRM architecture with tailored workflows, automations, and data structures.
- Develop or integrate a ticketing solution within Dynamics to support event creation, bookings, payments, and customer communications.
- Integrate Dynamics with websites and third‑party systems to ensure smooth data flow.
- Create dashboards and reporting tools for customer insights and event performance.
- Collaborate with stakeholders to translate business needs into technical solutions and support adoption.
Skills & Experience:
- Proven experience building Microsoft Dynamics 365 solutions from the ground up.
- Strong CRM architecture, customisation, and automation expertise.
- Experience with ticketing or event‑management systems within Dynamics.
- Proficiency with Power Platform tools.
- Strong communication and problem‑solving skills.
If you are a Microsoft Dynamics expert and you have previous experience with developing or integrating a ticketing solution within Dynamics to support event creation, bookings and payments then please send your CV right away.
Microsoft Dynamics 365 Specialist in London employer: Investigo
Contact Detail:
Investigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft Dynamics 365 Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Microsoft Dynamics community. Attend local meetups or online webinars to meet potential employers and showcase your expertise.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your previous Dynamics 365 projects, especially any ticketing solutions you've developed. This will give you an edge when discussing your experience.
✨Tip Number 3
Prepare for interviews by brushing up on common Dynamics 365 scenarios. Be ready to discuss how you've tackled challenges in past projects, especially around CRM architecture and automation.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills, so take advantage of that and get your application in quickly.
We think you need these skills to ace Microsoft Dynamics 365 Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 and any relevant ticketing solutions. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a clear understanding of the responsibilities, so let your personality come through.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles, especially related to CRM architecture or automation. We’re looking for someone who can think on their feet and provide innovative solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at Investigo
✨Know Your Dynamics Inside Out
Make sure you brush up on your Microsoft Dynamics 365 knowledge. Be ready to discuss your previous projects, especially those involving CRM architecture and ticketing solutions. Highlight specific examples where you've designed workflows or integrated third-party systems.
✨Showcase Your Problem-Solving Skills
Prepare to share how you've tackled challenges in past roles. Think of scenarios where you had to collaborate with stakeholders to translate business needs into technical solutions. This will demonstrate your ability to communicate effectively and solve problems.
✨Get Familiar with the Organisation
Research the local government organisation you're interviewing with. Understand their structure and how they operate. This will help you tailor your answers to show how your skills can specifically benefit their seven entities and improve customer engagement.
✨Prepare Questions for Them
Have a few insightful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the organisation is the right fit for you. Ask about their current Dynamics setup or future plans for the CRM platform.
