Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic HR team, enhancing recruitment, payroll, and employee support processes.
- Company: Join a globally respected NGO making a real difference in the world.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Shape a forward-thinking team and create impactful workplace environments.
- Qualifications: CIPD Level 5 and experience in HR operations, preferably in the charity sector.
- Other info: Be part of a compassionate organisation committed to life-saving medical care.
The predicted salary is between 44000 - 59000 £ per year.
Are you an exceptional HR Operations leader with experience in the Charity sector? Do you enjoy developing teams and process improvement? Have you led across HR Advice, Payroll and Recruitment? If so, this could be a fantastic opportunity for you to join a globally respected international NGO whose vital work impacts lives across the world.
This is your chance to lead a dynamic team, reshape processes, and drive positive change within an organisation committed to ensuring life-saving medical care reaches those in war-torn and developing countries.
The Role
As the People Services Manager, based within the UK Head Office, you will take on a pivotal role within the People department, overseeing a small team providing outstanding end-to-end employee lifecycle support. From recruitment and onboarding, through to payroll, contracts, and process enhancements, your leadership will streamline operations and empower the team to deliver exceptional service.
We are looking for a dynamic leader that can inspire and mentor this team of four, equipping them with the skills to succeed. Your guidance will cultivate a culture that is accountable, proactive, collaborative, and high-performing.
Key focus areas include:
- Streamlining end-to-end recruitment and onboarding processes, introducing best practices, and achieving high compliance standards.
- Enhancing payroll, compliance, and benefits administration, ensuring accuracy and timeliness.
- Proactively driving continuous improvement across people services, fostering innovation, and refining systems.
- Building an empowered, confident team capable of navigating challenges and delivering exceptional service without extensive managerial oversight.
About you
Successful applicants should have:
- CIPD Level 5 qualification
- Deep knowledge of recruitment, payroll, and HR operations, with a proven track record of delivering innovative solutions.
- Experience within the Third Sector, which will be a significant advantage as you align your work with the organisation's core mission, values, and ethical standards.
- Excellent communication and stakeholder skills, able to partner with internal and external stakeholders and build strong, trusting relationships based on clear communication and collaboration.
This role calls for someone resilient, compassionate, and passionate about making an impact. With the people operations infrastructure currently undergoing a significant reshuffle, your expertise will be pivotal in shaping a forward-thinking team and creating a workplace environment where skills flourish.
If this sounds like the challenge you have been looking for in your next permanent role, then please don’t hesitate, apply today.
How to apply
Please submit an updated CV via the link or to amelia.pullen@investigo.co.uk. Note - you will be asked to provide a supporting Cover Letter once you have been screened and given the JD / more context to support with this process. Shortlisting closes Friday 6th Feb. Interviews commencing from 12th Feb. All applicants must have full, unrestricted UK work rights.
Human Resources Operations Manager in London employer: Investigo
Contact Detail:
Investigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the organisation thoroughly, especially their mission and values. This will help you tailor your answers and show that you're genuinely passionate about making an impact in the charity sector.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've developed teams and improved processes in your previous roles. Highlighting your experience in HR operations will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and making a difference in the world.
We think you need these skills to ace Human Resources Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of People Services Manager. Highlight your experience in HR operations, especially in the charity sector, and showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can drive positive change within the organisation. Be sure to mention your leadership style and how you can empower the team.
Showcase Your Experience: When detailing your experience, focus on specific examples of how you've streamlined processes or improved team performance in previous roles. This will demonstrate your capability to lead and innovate in the People department.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Investigo
✨Know Your Stuff
Make sure you brush up on your HR operations knowledge, especially in the charity sector. Familiarise yourself with the latest trends in recruitment, payroll, and compliance. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a People Services Manager, you'll be leading a team. Prepare examples of how you've successfully mentored or developed teams in the past. Think about specific situations where you inspired others or improved processes, as this will demonstrate your capability to drive positive change.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Prepare by thinking through potential challenges in HR operations and how you would tackle them. This will highlight your proactive approach and ability to navigate complex situations.
✨Connect with Their Mission
Research the NGO's mission and values thoroughly. Be prepared to discuss how your personal values align with theirs and how your experience can contribute to their goals. This connection will show your passion for making an impact and your commitment to their cause.
