Business Change Manager in London

Are you a dynamic Business Change Manager with a proven track record of guiding organisations through enterprise-wide transformation? Do you thrive in collaborative, multi-stakeholder environments and have an innate ability to embed sustainable change? Are you passionate about supporting strategic transformation within the Higher Education sector? If so, this could be an exceptional opportunity for you to join at the start of an exciting, multi-year programme.

Investigo is thrilled to partner exclusively with a renowned London University, celebrated globally for its cultural influence in the Arts and Higher Education. They are seeking a skilled Business Change Manager for an initial 24-month fixed-term contract. Based across their London campuses 2-3 days per week, this role will place you at the heart of their Strategic Change Team. You will be instrumental in driving the delivery of this major strategic transformation for the organisation, ensuring they operate in a way that is sustainable, future-proof and student-centred for years to come.

This pivotal position will work across two interconnected programmes, focused on delivering people-centred change initiatives that ensure successful understanding, communication and adoption of this change to ways of working.

The Role

As Business Change Manager, you will lead engagement and communication initiatives, ensuring that people remain at the centre of the University’s ambitious transformation programme. In this role, you will:

• Develop and Deliver Change Strategies: Drive strategies that engage staff and students, enabling the adoption of new structures, roles, and ways of working while managing benefits realisation.
• Champion Engagement: Plan and coordinate change activities, ensuring transformation is clearly understood, effectively communicated, and meaningfully supported at all levels.
• Embed a Culture of Change: Foster adaptability, innovation, and resilience across the organisation, ensuring the long-term success of the move to a Target Operating Model (TOM).
• Coordinate Alignments Across Teams: Collaborate closely with key stakeholders, including HR, Communications, Process Improvement and Service Design colleagues, along with Project Managers and Associate Directors, to sequence and deliver change in line with programme objectives.
• Focus on People-Centred Delivery: Ensure the experience of staff and students remains a central priority throughout the programme, developing success criteria and managing expectations to facilitate smooth transitions.

About You

To excel in this role, you’ll bring a unique blend of skills and experience, including:

• Experience Leading Business Change: Proven track record in managing large-scale change programmes and enabling the adoption of new processes and operating models.
• Stakeholder Engagement Expertise: Skilled at influencing, engaging, and managing relationships across diverse communities, with resilience and credibility in complex, multi-opinion environments.
• Focus on People-Centred Change: Adept at embedding transformation in a way that supports staff and students, delivering outcomes that align with strategic objectives.
• Collaboration and Communication Strengths: Experience working across different professional and academic teams to create shared understanding and buy-in.
• Commitment to Excellence: Attention to detail in planning and execution, balancing swift delivery of critical outcomes with a long-term strategic vision.

This Programme team is just being built, so this is a really exciting opportunity to shape the future of one of London’s most influential academic institutions, and be there from the very beginning of the journey, laying the groundwork for a modernised, forward-thinking organisation that values creativity, innovation, and inclusivity. With this in mind, adaptability and collaboration will be vital.

If this sounds like an opportunity for you, then get in touch. Apply today via the link with an updated CV, or contact amelia.pullen@weareinvestigo.com / richard.grove@weareinvestigo.com for more details. Applications close 12th July 2026.

Note: All applicants must have full, unrestricted rights to work in the UK.