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- Tasks: Automate processes and enhance IT service delivery for a well-known charity.
- Company: Join a respected charity in London making a real difference.
- Benefits: Competitive salary, flexible working, and opportunities for skills development.
- Why this job: Be part of a mission-driven team and use your tech skills for good.
- Qualifications: Experience with Power Automate, PowerShell, and ITSM tools required.
- Other info: Dynamic role with potential for quick wins and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Good morning LinkedIn, I am currently supporting a well-known Charity who are based in London. They are currently looking to further align Service Delivery, IT Governance and Products, there are two proposed Options that are designed to move the Charity forward to the Target Operating Model.
SKILLS
- A. Technical Skills (Non-negotiable)
- Power Automate / Logic Apps
- PowerShell (advanced)
- REST APIs + scripting integrations
- Configuring webhooks for ITSM tools
- Git basics (version control)
- B. ITSM & Operational Skills
- Understanding of Incident, Request, Change & CMDB
- Experience integrating workflows into ITSM tools
- Ability to automate ticket-handling paths (routing, SLAs, escalations)
- C. Infrastructure Operations
- Patch management concepts
- Basic network and security concepts (firewall, AV, vulnerability feeds)
- D. Product & Agile Ways of Working
- Working within backlogs and prioritisation
- Running sprints or Kanban
- Working with a Product Owner and development/infra squads
- E. Personal Attributes:
- Highly autonomous
- Able to translate manual processes into workflow logic
- Strong communicator with non-technical teams
- Comfortable in a low-maturity environment
- Pragmatic, value-driven, low ego
DELIVERABLES
- Quick wins
- Support model
- Skills uplift
If this role seems like a good fit then please send your CV to and I will call to discuss further.
Automation Specialist in London employer: Investigo
Contact Detail:
Investigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automation Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector or those who work with automation tools. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with Power Automate or PowerShell, consider creating a small project or demo. Share it on LinkedIn to catch the eye of recruiters and showcase your expertise.
✨Tip Number 3
Prepare for interviews by brushing up on ITSM concepts and agile methodologies. Be ready to discuss how you can automate processes and improve service delivery – that’s what they’re really after!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Automation Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the specific skills mentioned in the job description, like Power Automate and PowerShell. We want to see how your experience aligns with what we're looking for!
Showcase Your Technical Skills: Don’t just list your technical skills; give examples of how you've used them in past roles. We love seeing real-world applications of your knowledge, especially with ITSM tools and automation.
Communicate Clearly: Since this role involves working with non-technical teams, make sure your application reflects your ability to communicate complex ideas simply. We appreciate clarity and a strong narrative in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Investigo
✨Know Your Tech Inside Out
Make sure you’re well-versed in Power Automate, Logic Apps, and PowerShell. Brush up on REST APIs and scripting integrations, as these are crucial for the role. Being able to discuss specific projects where you've used these tools will really impress your interviewers.
✨Understand ITSM Like a Pro
Familiarise yourself with Incident, Request, Change, and CMDB processes. Be ready to share examples of how you've integrated workflows into ITSM tools and automated ticket-handling paths. This shows you can hit the ground running in their environment.
✨Showcase Your Agile Experience
Since the charity is looking for someone who can work within backlogs and prioritisation, be prepared to talk about your experience with sprints or Kanban. Highlight any collaboration with Product Owners and development squads to demonstrate your agile mindset.
✨Communicate Clearly and Confidently
As a highly autonomous role, being a strong communicator is key. Practice explaining technical concepts in simple terms, especially to non-technical teams. This will show that you can bridge the gap between tech and operations effectively.
