3- 6 month contract
UK Remote
Inside IR35
Key Responsibilities -
Application Administration & Configuration
- Manage user accounts, roles, permissions, and security profiles within KeyedIn.
- Configure workflows, dashboards, and reports to meet business requirements.
- Maintain and update application settings, templates, and data structures.
- Support integrations between KeyedIn and other business systems (e.g., ERP, CRM).
System Maintenance & Performance
- Monitor application performance and troubleshoot technical issues.
- Ensure maintenance of fields and values, data quality and integrity across the platform.
User Support & Training
- Provide Level 1-3 support for KeyedIn-related queries and issues.
- Act as the subject matter expert (SME) for KeyedIn within the organisation.
- Develop user guides, and conduct 1:1 training sessions.
Essential Skills & Experience
- Proven experience administering or configuring KeyedIn.
- Strong understanding of application configuration concepts (workflows, reporting, permissions).
- Competence in data management and integration processes.
- Experience providing user support and training.
- Understanding of cyber security principles, particularly in application administration.
- Ability to troubleshoot issues and liaise with technical teams and vendors.
