Halo ITSM Automation Engineer | Contract | Outside IR35 | Immediate start Client: national UK charityWe’re looking for a hands‑on Halo ITSM specialist to deliver a defined set of automation requirements and identify further opportunities across the service desk. What you’ll do Review the existing automation requirements and turn them into working Halo workflows and automations. Build, test and deploy the automations through to production. Assess current ITSM processes and recommend further automation opportunities, prioritised by value and effort. Document all configuration and hand over knowledge to the internal team so they can support it themselves. What you’ll bring Strong, recent hands‑on experience with Halo ITSM (HaloPSA experience is also relevant), including workflow configuration, automation rules, ticket types and SLAs. Experience with Halo integrations, such as the Halo API, webhooks, Integrator and runbooks. Scripting or integration experience is a plus, for example PowerShell, REST APIs, or Entra ID and Intune integration. A proven track record of taking requirements through to tested, deployed automation. Clear documentation habits and confidence running knowledge transfer with non-specialist teams. #J-18808-Ljbffr
Halo Automation Engineer employer: Investigo
Join a leading organisation in the UK energy sector as a PMO Analyst, where you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. With a hybrid working model based in Solihull, you'll benefit from flexible working arrangements, comprehensive training opportunities, and a collaborative environment that encourages innovation and continuous improvement. This role not only offers a chance to contribute to impactful change initiatives but also provides a pathway for career advancement within a well-respected company committed to excellence.
