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For Companies At a Glance
- Tasks: Oversee credit and collections, manage complex accounts, and guide junior team members.
- Company: Join a dynamic company focused on financial excellence and teamwork.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Why this job: Step up your career in credit control while making a real impact.
- Qualifications: Strong credit control experience and excellent communication skills required.
- Other info: Perfect for those ready to take on more responsibility without full management.
The predicted salary is between 28800 - 43200 £ per year.
Credit Control Supervisor
Base pay range provided by Investigo. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Overview
You’ll be supporting the Credit Manager in overseeing the day-to-day credit and collections process, taking responsibility for more complex accounts and acting as the go-to for escalations. Alongside managing your own portfolio, you’ll provide guidance to junior colleagues, help refine processes, and ensure the business maintains a strong cashflow position.
It’s a hands-on role with added responsibility — ideal if you’re looking for that next step up without moving into a full management role.
Key Responsibilities
- Take ownership of high-value and complex accounts, ensuring timely collection and reduced aged debt.
- Support and guide junior members of the credit control team, sharing best practice and acting as an escalation point.
- Review credit applications, limits, and risk assessments in line with company policy.
- Resolve complex queries and disputes, working with commercial teams, surveyors, and clients.
- Prepare and present reports on debt position, risk exposure, and collections performance.
- Contribute to process improvements, helping to drive greater efficiency and consistency across the team.
About You
My client is looking for someone who has already built strong credit control experience and is ready for that next challenge. You’ll need:
- Solid experience in credit control.
- Confidence in handling complex accounts and influencing stakeholders.
- Strong understanding of credit risk management, debt recovery and accounting principles.
- Excellent communication, negotiation, and problem-solving skills.
- ERP system experience (NetSuite preferred) and strong Excel ability.
- Knowledge of construction contracts (progress billing, applications, retentions) is essential.
Seniority and Employment Details
- Seniority level: Associate
- Employment type: Full-time
- Job function: Accounting/Auditing
- Industries: Repair and Maintenance
Location: Milton Keynes, England, United Kingdom
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Credit Control Supervisor employer: Investigo
Contact Detail:
Investigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the credit control field and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit risk management and debt recovery. Be ready to share specific examples from your experience that showcase your skills in handling complex accounts and resolving disputes.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website for the best chance at landing that Credit Control Supervisor role. We’re always looking for talented individuals like you, and applying directly can help us see your application faster!
We think you need these skills to ace Credit Control Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Supervisor role. Highlight your experience in credit control, especially with complex accounts, and don’t forget to mention any relevant ERP systems you’ve worked with!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your confidence in handling complex accounts and how you can support junior colleagues.
Showcase Your Skills: In your application, be sure to showcase your communication, negotiation, and problem-solving skills. These are key for the role, so give examples of how you've used them in past experiences.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status directly!
How to prepare for a job interview at Investigo
✨Know Your Numbers
Before the interview, brush up on your credit control metrics and be ready to discuss specific examples of how you've managed complex accounts. Being able to cite figures related to debt recovery rates or improvements in cash flow will show that you understand the financial impact of your role.
✨Showcase Your Leadership Skills
Even if you're not applying for a full management role, highlight your experience in guiding junior colleagues. Prepare examples of how you've supported team members or improved processes, as this will demonstrate your readiness to take on more responsibility.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific credit control challenges, such as resolving disputes or assessing credit risk. Think through potential scenarios and your approach to them, as this will showcase your problem-solving skills and ability to influence stakeholders.
✨Familiarise Yourself with ERP Systems
If you have experience with NetSuite or similar ERP systems, be prepared to discuss it. Highlight how you've used these tools to enhance efficiency in credit control processes, as this knowledge is crucial for the role and will set you apart from other candidates.
