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- Tasks: Lead a small team in managing credit control and cash collection processes.
- Company: Join a leading UK infrastructure and services business with a dynamic environment.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Why this job: Make a real impact by driving cashflow and supporting a collaborative team.
- Qualifications: Experience in credit management and strong leadership skills required.
- Other info: Fast-paced environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are partnering with a leading UK infrastructure and services business to appoint a hands-on Credit Control Manager. This is an excellent opportunity for an experienced credit professional who enjoys being close to the operational side of the business while driving robust credit control and cash collection processes.
You’ll take ownership of the company’s credit function, managing day-to-day operations, supporting a small credit control team, and ensuring strong cashflow through proactive debtor management. The role suits someone who thrives in a fast-paced, project-led environment with complex billing cycles, retention payments, and client contracts.
Key Responsibilities
- Leadership & Team Support
- Oversee a small team of Credit Controllers, providing guidance, mentoring, and hands-on support with escalations.
- Act as the key point of contact for credit and collections queries across the business.
- Support, train, and develop team members to improve efficiency and consistency in credit management.
- Assess and approve credit applications for new and existing customers.
- Review and manage customer credit limits in line with commercial exposure and credit insurance policies.
- Conduct regular reviews of customer accounts, monitoring financial stability and payment history.
- Debt Recovery & Collections
- Lead proactive collection of outstanding invoices, ensuring timely payments in line with agreed terms.
- Monitor aged debt, implementing clear action plans for overdue accounts.
- Support the resolution of complex disputes by liaising with commercial, project, and finance teams.
- Reporting & Governance
- Produce weekly and monthly reports on debtors, cashflow forecasting, and DSO performance.
- Present updates and recommendations to senior management on high-risk accounts or collection trends.
- Ensure full compliance with company credit policies, contractual obligations, and industry regulations.
- Drive process enhancements to improve cash collection efficiency.
- Review and refine credit procedures to support business growth and risk mitigation.
Skills & Experience
- Proven track record as a Credit Manager or Senior Credit Controller within a project or contract-led business (e.g. construction, infrastructure, engineering, or related sectors).
- Excellent leadership and communication skills, able to work cross-functionally.
- Strong understanding of construction-style billing, including applications, retentions, and staged payments (desirable).
- ERP experience (NetSuite preferred) and strong Excel skills.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Accounting/Auditing
Industries
- Construction
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Credit Control Manager employer: Investigo
Contact Detail:
Investigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Credit Control Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit control processes and the specific challenges faced in project-led environments. We recommend practising common interview questions and scenarios related to debt recovery and team management to show you’re ready to hit the ground running.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight how you’ve supported and developed teams in previous roles. This will demonstrate that you’re not just a numbers person but also someone who can inspire and guide others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform. Let’s get you that Credit Control Manager position!
We think you need these skills to ace Credit Control Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Manager role. Highlight your experience in credit management, especially in project-led environments like construction or infrastructure. We want to see how your skills match what we're looking for!
Showcase Leadership Skills: Since this role involves overseeing a small team, don’t forget to showcase your leadership and mentoring experience. Share examples of how you've supported and developed team members in previous roles. We love seeing that kind of initiative!
Be Clear and Concise: When writing your cover letter, keep it clear and concise. Address how you can drive robust credit control processes and improve cash collection efficiency. We appreciate straightforward communication, so get to the point while still showing your personality!
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Investigo
✨Know Your Numbers
As a Credit Control Manager, you'll need to demonstrate your understanding of cash flow and debt management. Brush up on key metrics like DSO (Days Sales Outstanding) and be ready to discuss how you've improved these in past roles.
✨Showcase Your Leadership Skills
Since the role involves overseeing a small team, be prepared to share examples of how you've successfully led and developed teams in the past. Highlight any mentoring or training initiatives you've implemented to improve efficiency.
✨Understand the Business Landscape
Familiarise yourself with the specific challenges faced by the infrastructure and construction sectors. Be ready to discuss how you can navigate complex billing cycles and retention payments, showcasing your industry knowledge.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially around debt recovery and dispute resolution. Think of specific situations where you've turned around overdue accounts or resolved complex issues, and be ready to share those stories.
