Business Change Manager- Homebased in City of London

University Sector

24-Month Fixed Term Contract

Central London - Full time, 1-3 days onsite

Are you a dynamic Business Change Manager with a proven track record of guiding organisations through enterprise-wide transformation? Are you passionate about supporting strategic transformation within the Higher Education sector?

Investigo is thrilled to partner exclusively with a renowned London University, celebrated globally for its cultural influence in the Arts and Higher Education. They are seeking a skilled Business Change Manager for an initial 24-month fixed-term contract. Based across their London campuses 2-3 days per week, this role will place you at the heart of their Strategic Change Team. You will be instrumental in driving the delivery of this major strategic transformation for the organisation, ensuring they operate in a way that is sustainable, future-proof and student-centred for years to come.

As Business Change Manager, you will lead engagement and communication initiatives, ensuring that people remain at the centre of the University’s ambitious transformation programme.

• Champion Engagement: Plan and coordinate change activities, ensuring transformation is clearly understood, effectively communicated, and meaningfully supported at all levels.
• Embed a Culture of Change: Foster adaptability, innovation, and resilience across the organisation, ensuring the long-term success of the move to a Target Operating Model (TOM).
• Coordinate Alignments Across Teams: Collaborate closely with key stakeholders, including HR, Communications, Process Improvement and Service Design colleagues, along with Project Managers and Associate Directors, to sequence and deliver change in line with programme objectives.

To excel in this role, you’ll bring a unique blend of skills and experience, including:

• Experience Leading Business Change: Proven track record in managing large-scale change programmes and enabling the adoption of new processes and operating models.
• Skilled at influencing, engaging, and managing relationships across diverse communities, with resilience and credibility in complex, multi-opinion environments.
• Adept at embedding transformation in a way that supports staff and students, delivering outcomes that align with strategic objectives.
• Experience working across different professional and academic teams to create shared understanding and buy-in.
• Attention to detail in planning and execution, balancing swift delivery of critical outcomes with a long-term strategic vision.

This Programme team is just being built, so this is a really exciting opportunity to shape the future of one of London’s most influential academic institutions, and be there from the very beginning of the journey, laying the groundwork for a modernised, forward-thinking organisation that values creativity, innovation, and inclusivity.