IT Application Support Engineer in Aylesbury
IT Application Support Engineer

IT Application Support Engineer in Aylesbury

Aylesbury Full-Time 43000 - 51000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support and enhance NetSuite applications, ensuring smooth operations and resolving issues.
  • Company: Join a growing nationwide business that values technology and empowers its people.
  • Benefits: Competitive salary, flexible working options, and opportunities for skill growth.
  • Why this job: Take ownership of NetSuite and make a real impact on core business systems.
  • Qualifications: Experience with NetSuite and strong problem-solving skills required.
  • Other info: Collaborative IT team environment with excellent career development opportunities.

The predicted salary is between 43000 - 51000 £ per year.

Applications Support Engineer (NetSuite)

Location: Hybrid - Milton Keynes (South East). Flexible working options available

Type: Permanent

Salary: £50,000-£60,000

Take ownership of NetSuite support in a growing, nationwide business that values technology and empowers its people. As the Applications Support Engineer, you will be the go-to expert for NetSuite, shaping how core systems are supported and improved across the organisation. This is a standalone role offering real responsibility, visibility, and the chance to make a tangible impact.

Responsibilities

  • Ensure NetSuite and connected business applications run smoothly, troubleshooting and resolving issues efficiently to minimise disruption
  • Act as the primary NetSuite contact for users, supporting Finance, HR and other teams while providing clear guidance and practical solutions
  • Maintain and configure NetSuite features, including workflows, roles, forms, saved searches, and integrations with third-party platforms
  • Support upgrades, releases, and testing, reproducing issues in sandbox environments and identifying root causes
  • Maintain accurate data, clear documentation, and implement governance, security, and compliance best practices across NetSuite and integrated systems

Key Skills & Experience

  • Hands-on experience supporting NetSuite, with a strong understanding of finance processes
  • Comfortable making small configuration changes, troubleshooting independently, and escalating when needed
  • Confident in a business-facing role, able to explain technical issues to non-technical users
  • Self-motivated, organised, and able to take ownership as the sole NetSuite support resource
  • Approachable, collaborative, and skilled at building relationships across the business

Why Join?

  • Take full ownership of NetSuite in a high-visibility, impactful role
  • Influence improvements to core business systems and processes
  • Work within a supportive IT team, alongside a Power Platform Engineer and IT Manager
  • Flexible working options and the opportunity to grow your skills across multiple applications

IT Application Support Engineer in Aylesbury employer: Investigo

Investigo is an exceptional employer that prioritises employee empowerment and professional growth, particularly for the IT Application Support Engineer role in Milton Keynes. With flexible working options and a supportive team environment, you will have the opportunity to take ownership of NetSuite, influence core business systems, and develop your skills across various applications, all while making a meaningful impact within a growing nationwide business.
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Contact Detail:

Investigo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Application Support Engineer in Aylesbury

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to NetSuite support. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your skills! Create a portfolio or a presentation that highlights your experience with NetSuite and any successful projects you've worked on. This will help you stand out and demonstrate your expertise during interviews.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t hesitate to follow up after applying to express your enthusiasm!

We think you need these skills to ace IT Application Support Engineer in Aylesbury

NetSuite Support
Troubleshooting
Configuration Management
Finance Processes Understanding
User Support
Documentation Skills
Governance and Compliance Best Practices
Testing and Issue Reproduction
Communication Skills
Relationship Building
Self-Motivation
Organisational Skills
Collaboration

Some tips for your application 🫡

Show Your NetSuite Know-How: Make sure to highlight your hands-on experience with NetSuite in your application. We want to see how you've tackled issues and made small configuration changes, so don’t hold back on those examples!

Be Clear and Concise: When explaining your skills and experiences, keep it straightforward. We appreciate clarity, especially when it comes to technical details. Remember, you might be explaining things to non-tech folks, so make it easy for us to understand!

Demonstrate Your Problem-Solving Skills: We love candidates who can troubleshoot effectively. Share specific instances where you’ve resolved issues or improved processes. This shows us you’re proactive and ready to take ownership of the role!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Investigo

✨Know Your NetSuite Inside Out

Make sure you brush up on your NetSuite knowledge before the interview. Be prepared to discuss specific features, workflows, and any troubleshooting you've done in the past. This will show that you're not just familiar with the platform but can also take ownership of it.

✨Showcase Your Problem-Solving Skills

Think of examples where you've resolved issues efficiently in previous roles. Be ready to explain your thought process and how you approached troubleshooting. This will demonstrate your ability to minimise disruption and support users effectively.

✨Communicate Clearly with Non-Technical Users

Since you'll be acting as the primary contact for various teams, practice explaining technical concepts in simple terms. Prepare a few scenarios where you had to break down complex issues for non-technical colleagues, showcasing your communication skills.

✨Highlight Your Collaborative Spirit

This role requires building relationships across the business, so be ready to discuss how you've worked with different teams in the past. Share examples of how you’ve collaborated to improve processes or resolve issues, emphasising your approachable nature.

IT Application Support Engineer in Aylesbury
Investigo
Location: Aylesbury

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