Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide 3rd Line support for imaging applications and troubleshoot complex issues.
- Company: Join a dynamic team focused on innovative imaging solutions in healthcare.
- Benefits: Enjoy a remote work setup with occasional travel and a competitive salary up to £35,000.
- Why this job: Be part of a vital role that impacts patient care through technology and collaboration.
- Qualifications: Must have 2+ years of experience in IT support, especially with PACS/RIS systems and ITIL certification.
- Other info: Proficiency in Microsoft Office and SQL scripting is essential for success.
The predicted salary is between 28000 - 42000 £ per year.
Imaging Application Support Specialist / Application Support Specialist
Location: The role will be 90% remote with occasional travel to sites
Salary: up to £35,000
As the Application Support Specialist you will be provide 3rd Line support for imaging applications/systems where expertise and knowledge are needed to resolve more complex issues or troubleshooting where 2nd line are not able to resolve.
For this role you must have previous experience in supporting PACS/RIS systems
Skills we are looking for:
- You have strong experience in supporting clinically facing IT applications within large organisations.
- You have good (2+ years) experience in service delivery of the IT environment and building 3rd party supplier relations.
- You have experience in support Imaging applications such as PACS / VNA and other image processing solutions.
- You have good knowledge of DICOM, HL7 and imaging workflows.
- You should have ITIL certification
- You should be proficient in the use of Microsoft Office tools (Word, Excel, and PowerPoint), service desk management systems and analytical tools (specifically experience using SQL scripting)
If you are interested and looking for your next role, please apply with a copy of your CV and we will be in touch shortly.
#J-18808-Ljbffr
Application Support Specialist - Imaging employer: Investigo
Contact Detail:
Investigo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Specialist - Imaging
✨Tip Number 1
Make sure to highlight your experience with PACS/RIS systems during any conversations or interviews. This is crucial since the role specifically requires expertise in these areas, and demonstrating your hands-on experience can set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with DICOM and HL7 standards if you haven't already. Being able to discuss these protocols confidently will show that you have a solid understanding of imaging workflows, which is essential for this position.
✨Tip Number 3
Network with professionals in the imaging application support field. Engaging with others who work in similar roles can provide insights into the industry and may even lead to referrals or recommendations for the job.
✨Tip Number 4
Prepare to discuss your experience with service delivery and supplier relations. Since the role involves building relationships with third-party suppliers, being able to articulate your past experiences in this area will demonstrate your suitability for the position.
We think you need these skills to ace Application Support Specialist - Imaging
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in supporting PACS/RIS systems and any clinically facing IT applications. Use specific examples to demonstrate your expertise in resolving complex issues.
Showcase Technical Skills: Clearly outline your knowledge of DICOM, HL7, and imaging workflows. Mention your proficiency with Microsoft Office tools and any experience with SQL scripting, as these are crucial for the role.
Include ITIL Certification: Since ITIL certification is a requirement, be sure to mention it prominently in your CV. If you have additional certifications or training relevant to application support, include those as well.
Tailor Your CV: Customize your CV to align with the job description. Use keywords from the job posting to ensure your application stands out and demonstrates that you meet the specific requirements of the role.
How to prepare for a job interview at Investigo
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with PACS/RIS systems in detail. Highlight specific challenges you've faced and how you resolved them, as this will demonstrate your ability to handle complex issues.
✨Familiarize Yourself with Imaging Workflows
Understand the imaging workflows and be ready to explain how DICOM and HL7 protocols fit into these processes. This knowledge will show that you are well-versed in the technical aspects of the role.
✨Emphasize Service Delivery Experience
Discuss your previous roles in service delivery and how you've built relationships with third-party suppliers. Providing examples of successful collaborations can set you apart from other candidates.
✨Prepare for ITIL Questions
Since ITIL certification is required, be ready to answer questions related to ITIL principles and how you've applied them in your past roles. This will demonstrate your commitment to best practices in IT service management.
