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- Tasks: Lead the onboarding process for corporate clients, ensuring a smooth experience.
- Company: Join a top-tier Financial Services firm known for innovation and client satisfaction.
- Benefits: Enjoy competitive pay, flexible working days, and a dynamic team environment.
- Why this job: Be part of a transformative journey that enhances client relationships and drives success.
- Qualifications: Strong background in programme ownership and understanding of KYC/AML regulations required.
- Other info: This is a contract role with 3-4 days on-site in London.
NEW CONTRACT ROLE
ONBOARDING – CAPABILITY LEAD
3-4 DAYS ON-SITE LONDON
£650-750 INSIDE IR 35
We have currently parnetnered with a leading Financial Services client looking for a Capability Lead, who will collaborate closely with cross-functional teams to deliver a seamless onboarding journey for corporate clients, ultimately contributing to client satisfaction and retention.
RESPONSIBILITIES INCLUDE
- End-to-End Journey Mapping
- Target State Design
- Automation & Digital Uplift
- CLM Policy Enablement
- Stakeholder Engagement
- Change & Readiness
WE ARE LOOKING FOR
- Strong programme and/or product ownership background
- Deep understanding of Corporate KYC/AML/CDD and regulatory onboarding obligations.
- Experience delivering digitised client journeys (ideally with front-end components).
- Experience leading multi-disciplinary teams across product, tech, ops and risk.
- Experience in Financial Services or Banking
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Onboarding - Capability Lead employer: Investigo Limited
Contact Detail:
Investigo Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding - Capability Lead
✨Tip Number 1
Familiarise yourself with the latest trends in onboarding processes within the financial services sector. Understanding how digital transformation is shaping client journeys will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the financial services industry, especially those involved in KYC/AML/CDD processes. Engaging in conversations can provide insights into the challenges they face and how you can contribute to solutions.
✨Tip Number 3
Prepare to discuss specific examples of how you've led multi-disciplinary teams in previous roles. Highlighting your experience in managing diverse groups will demonstrate your capability to drive collaboration and achieve results.
✨Tip Number 4
Research the company’s current onboarding practices and any recent changes in their policies. Showing that you’ve done your homework will impress interviewers and allow you to tailor your responses to their specific needs.
We think you need these skills to ace Onboarding - Capability Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in programme and product ownership, especially in Corporate KYC/AML/CDD. Use specific examples that demonstrate your understanding of regulatory onboarding obligations.
Craft a Compelling Cover Letter: In your cover letter, emphasise your experience in delivering digitised client journeys and leading multi-disciplinary teams. Mention how your skills align with the responsibilities outlined in the job description.
Showcase Stakeholder Engagement Skills: Provide examples of how you've successfully engaged stakeholders in previous roles. This could include specific projects where you collaborated with cross-functional teams to enhance client satisfaction.
Highlight Change Management Experience: Discuss any experience you have with change management and readiness. Explain how you've navigated transitions in previous roles, particularly in the Financial Services or Banking sectors.
How to prepare for a job interview at Investigo Limited
✨Understand the Onboarding Process
Make sure you have a solid grasp of the end-to-end onboarding journey, especially in the context of corporate clients. Be prepared to discuss how you would map out this journey and identify key touchpoints that enhance client satisfaction.
✨Showcase Your Regulatory Knowledge
Since the role requires a deep understanding of Corporate KYC/AML/CDD regulations, brush up on these topics. Be ready to explain how you've navigated regulatory obligations in past roles and how you can apply that knowledge to improve onboarding processes.
✨Highlight Your Leadership Experience
This position involves leading multi-disciplinary teams, so be sure to share specific examples of your leadership style and how you've successfully managed diverse teams in previous projects. Discuss any challenges you faced and how you overcame them.
✨Prepare for Stakeholder Engagement Questions
Stakeholder engagement is crucial in this role. Think about times when you've had to engage with various stakeholders, how you built those relationships, and how you ensured their needs were met during the onboarding process.
