Role Overview
The Billing Specialist is responsible for ensuring accurate and timely invoicing, maintaining billing systems, and supporting the wider finance function. This role plays a critical part in cash flow management by ensuring invoices are processed efficiently and aligned with contractual agreements.
Key Responsibilities
- Prepare, review, and issue accurate customer invoices in line with contractual terms
- Ensure all billing data is complete, correct, and authorised prior to invoicing
- Manage recurring and ad-hoc billing cycles
- Investigate and resolve billing discrepancies or client queries
- Liaise with internal teams (Sales, Operations, Account Management) to obtain required billing information
- Maintain up-to-date billing records and customer accounts
- Perform reconciliations between the billing system and financial records
- Support month‑end and year‑end close processes
- Monitor aged receivables and assist with credit control where required
- Ensure compliance with company policies and financial regulations
Key Skills & Experience
- Previous experience in a billing, invoicing, or accounts receivable role
- Strong attention to detail and high level of accuracy
- Good understanding of finance processes and accounting principles
- Proficient in Excel (e.g. VLOOKUP, pivot tables)
- Experience using finance systems (e.g. SAP, Oracle, Netsuite, Sage, or similar)
- Excellent organisational and time management skills
- Strong communication skills, both written and verbal
- Ability to work to deadlines in a fast‑paced environment
Desirable Experience
- Experience within [industry – e.g. recruitment, professional services, telecoms, etc.]
- Exposure to high-volume or complex billing environments
- Knowledge of VAT rules and invoicing compliance
