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- Tasks: Manage high-value customer accounts and ensure timely collection of outstanding balances.
- Company: Join a dynamic finance team at a leading recruitment firm.
- Benefits: Opportunity for career progression and exposure to complex customer relationships.
- Why this job: Make a real impact on cash flow while developing your negotiation skills.
- Qualifications: Experience in credit control with strong organisational and negotiation skills.
- Other info: Collaborative environment with opportunities for mentorship and process improvement.
The predicted salary is between 36000 - 60000 £ per year.
Our client has instructed us to support them in the appointment of an experienced Credit Controller to join their finance function. This role sits above a standard Credit Controller level and offers increased responsibility, ownership of higher-value accounts, and direct engagement with a broader customer base.
The successful candidate will play a key role in maintaining strong cash flow performance, managing complex customer relationships, and supporting continuous improvements within the credit control function.
Key Responsibilities- Take ownership of a portfolio of higher-value and more complex customer accounts, ensuring timely collection of outstanding balances.
- Proactively input into the full credit control cycle, including occasional credit checks, account reviews, dispute resolution, and escalations.
- Build and maintain strong working relationships with customers, acting as a key point of contact for payment queries and negotiations.
- Manage and negotiate payment plans and settlements in line with company policy.
- Identify and resolve billing and invoice discrepancies efficiently, working closely with internal teams such as sales, operations, and finance.
- Monitor customer credit limits and risk exposure, making recommendations where appropriate.
- Support month-end processes, including reporting on aged debt, cash flow forecasts, and key credit metrics.
- Escalate high-risk or overdue accounts appropriately, contributing to debt recovery strategies where required.
- Act as a mentor or informal support to more junior members of the credit control team.
- Contribute to process improvements and best practices within the credit function.
- Proven experience in a credit control role with increased responsibility, ideally managing higher-value or complex accounts.
- Comfortable dealing with a large and varied customer base, including senior stakeholders.
- Strong negotiation skills with the confidence to challenge and escalate where necessary.
- Highly organised, detail-oriented, and able to prioritise effectively in a fast-paced environment.
- Confident using finance systems and Excel to manage and analyse data.
- Experience in an environment involving contract-based, staged, or milestone billing would be advantageous.
- A proactive and commercially minded approach to credit control.
- A step up from a traditional Credit Controller role without being fully senior/managerial.
- Exposure to higher-value accounts and more complex customer relationships.
- The opportunity to have a real impact on cash flow and credit processes.
- A collaborative finance team with scope for longer-term progression.
Credit Controller in Hastings employer: Investigo Government Solutions (IGS)
Contact Detail:
Investigo Government Solutions (IGS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Hastings
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world and let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by brushing up on your negotiation skills. Since this role involves managing complex customer relationships, practice how you’d handle tough conversations about payment plans or disputes. Confidence is key!
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used finance systems and Excel in past roles. Bring examples of how you’ve improved cash flow or resolved discrepancies to the table during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making the recruitment process smooth and easy for you.
We think you need these skills to ace Credit Controller in Hastings
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Credit Controller. Highlight your experience with higher-value accounts and any complex customer relationships you've managed. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of your negotiation skills and how you've contributed to cash flow improvements in previous positions. We love a good story!
Showcase Your Organisational Skills: In a fast-paced environment, being organised is key. Share examples of how you've prioritised tasks and managed multiple accounts effectively. We want to know how you keep everything running smoothly while maintaining strong customer relationships.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Investigo Government Solutions (IGS)
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data all the time. Brush up on your knowledge of cash flow metrics, aged debt reports, and credit limits. Being able to discuss these confidently will show that you understand the role's responsibilities.
✨Showcase Your Negotiation Skills
Prepare examples of how you've successfully negotiated payment plans or resolved disputes in the past. This is crucial for the role, so having specific scenarios ready will demonstrate your capability to handle complex customer relationships.
✨Build Rapport with the Interviewer
Since this role involves maintaining strong relationships with customers, it's important to show your interpersonal skills during the interview. Be friendly, engage in conversation, and ask questions about the company culture to show you're a team player.
✨Be Proactive About Process Improvements
Think of ways you've contributed to process improvements in your previous roles. Discussing these initiatives will highlight your proactive approach and willingness to enhance the credit control function, which is a key aspect of the job.
